Okay

Public Tickets

Cristian Back to top buttonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 19, 2017 at 1:12am   4 Most recent comment from TheFox Support:Cristian,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Cristian Conflict with YOAST SEO pluginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2017 at 1:41am   2 Most recent comment from TheFox Support:Hello again,The problem is that you are using the Yoast SEO plugin but didn't modify the page snippet : https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems Edit this part for each page and ... Andres Gutierrez de Pineres I can't change colors theme in customizationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2017 at 1:37am   2 Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Since the latest wordpress update the theme options panel doesn't work anymore with the customizer, I am sorry but you will need to change the color from The ... Brad Adjusting Mobile CSSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 16, 2017 at 12:53am   6 Most recent comment from TheFox Support:Hello Brad,You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Vagabonds Icon size in ListClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 14, 2017 at 1:57am   7 Most recent comment from TheFox Support:Hello Vagabonds,Nice, then you just need to go to Thefox > Styling options and add the custom css :.rd_list_2 .list_icn {    font-size: 35px!important;    line-height: 40px;}and change the 35px ... Vagabonds HTML Code in TablesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 14, 2017 at 1:56am   9 Most recent comment from TheFox Support:Hello Vagabonds,You're welcome!Glad to have been able to help! Regards. florin Install a demo pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 12, 2017 at 12:17am   9 Most recent comment from TheFox Support:Hello Florin,You're welcome!Glad to have been able to help you !Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Rob woocommerce updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 11, 2017 at 2:27am   2 Most recent comment from TheFox Support:Hello Rob,On themeforest they only show compatibility for major version, so we can't choose 3.0.1, 3.0.2 etcCurrently the theme is compatible to 3.0.5You can check the changelog here : https://theme ... Marc Woocommerce variations - keep loadingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 11, 2017 at 2:25am   2 Most recent comment from TheFox Support:Hello Marc,Could you please try to disable the custom plugins you are using?We currently don't have problem in the backend using the 3.0.6Try to push ctrl + shift + i ( if you are using chrome ) to op ... starryworldcpa bugClosed Pre-Sales Questions   Updated May 10, 2017 at 9:25am   4 Most recent comment from TheFox Support:Hello,We still need you to create a new ticket under thefox category to verify your purchase and support status.Thanks in advance! Josh Elwood Update ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 10, 2017 at 2:26am   6 Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. kanika Mailchimp Pop UpClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 10, 2017 at 2:14am   4 Most recent comment from TheFox Support:Hello Kanika,Did you changed the heading size depending the screen size?For the heading and icon you are still talking about the slider?For the javascript you should be able to add it to the header in ... Andrew Is there a way to arrange Staff order by LAST name, instead of first name?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 10, 2017 at 2:04am   6 Most recent comment from TheFox Support:Hello Andrew,You would need to create a totally new function if you want to order by the last name ( so the second word of the title ) and then change the query option.All the default query options ar ... Katy Blog Customization/StylingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 9, 2017 at 1:15am   2 Most recent comment from TheFox Support:Hello Katy,First for the sidebar elements, you need to go edit the widgets you are using from :Appearance > Widgets.Then to create the blog page :http://thefoxwp.com/wp-content/themes/TheFox/includes/ ... Kenny register themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 9, 2017 at 1:01am   3 Most recent comment from TheFox Support:Hello Kenny, thanks for purchasing Thefox!Glad you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.