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Public Tickets

Martijn van den Berg Changing icons in the headerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 9, 2017 at 2:17am   4 Most recent comment from TheFox Support:Hello Martijn,You would need to modify the header.php and change the order of the div, to have the search form comes first.Unfortunately our support doesn't cover this kind of modification, if you kno ... Mary Heichel AccordionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:37am   2 Most recent comment from TheFox Support:Hello Mary,Unfortunately this is not possible, what you could do is add target="_blank" to your link to the link open in new tab and not in the same window.Do not hesitate to contact us if you have m ... Marc our theme (TheFox Child Theme) contains outdated copies of some WooCommerce template files.Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:35am   3 Most recent comment from TheFox Support:Hello Marc,Thefox theme is currently not compatible with the latest version of Woocommerce, we will make an update soon.Before updating the plugins make sure it's compatible with the theme and other p ... You social share buttons on mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:12am   4 Most recent comment from TheFox Support:Hello You,Try to add this custom css ( thefox > styling options ) :@media only screen and (max-width: 767px){.woo-share-box { width: 30px; position: absolute; left: auto; z-index: 1000000; }}This sho ... Paul French Social Media IconClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:08am   2 Most recent comment from TheFox Support:Hello Paul,If you only need an icon with a link you can replace one of the social icon you are not using by tripadvisor icon.If you need to add custom javascript etc then you will have to modify the h ... Josh Elwood Post Titles DefaultsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 5, 2017 at 9:40pm   1 Most recent comment from Josh Elwood:Hello,Is it possible to turn the "Show title?" option in the post settings to be "No" by default? John Products Mega MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 13, 2017 at 3:37pm   4 Most recent comment from John:do have any idea on how to do this? John Mobile Logo sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 1:46pm   3 Most recent comment from John:i did add the code, but it shrinks the logo on mobile devices and visitors will have a hard time viewing  them, what is the standard logo size i should put on the logo? and for other mobile devices a ... John add link/donwload links on table elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 7:25am   4 Most recent comment from TheFox Support:Hello John,For the table element, if you need a design like the image that is on your page this is not possible, I mean the column are taking the same size on the table module we are using, also if yo ... Manuel Media gridClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 4:40am   2 Most recent comment from TheFox Support:Hello Manuel,We are not using the same bootstrap as the default visual composer.If you need to create a grid like the default visual composer grid you would need to use an additional plugin, the one w ... Henry Technical SupportClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 4:36am   3 Most recent comment from TheFox Support:Hello Henry,I am sorry but the license you used for this ticket is already registered to this website :www.getthementaledge.comPlease create a new ticket with a different license number so we can help ... Marleen Search box in top barClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 3, 2017 at 3:05am   2 Most recent comment from TheFox Support:Hello Marleen,Unfortunately this is not possible without modifying the theme header file.This will also required custom css.Do not hesitate to contact us if you have more questions. Have a nice week! ... Carolina slider & footerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:58am   6 Most recent comment from TheFox Support:Hello Carolina,Open the classic demo folder, and in there will have all the zip file of the slider used in our classic demo.Do not hesitate to contact us if you have more questions.Have a nice day! R ... Tommy Robertson Responsive break point issueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:42am   2 Most recent comment from TheFox Support:Hello Tommy, thanks for purchasing Thefox!Unfortunately this is not possible, the only way is to modify our media-queries_wide.css file and change the @media lines.Do not hesitate to contact us if you ... Wealth Well Done How do I hide a post from my main blog page?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:31am   6 Most recent comment from TheFox Support:Hello,Glad to hear that you have been able to make it works the way you wanted!Do not hesitate to contact us if you have more questions.Have a nice day! Regards.