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Public Tickets

Marleen Search box in top barClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 3, 2017 at 3:05am   2 Most recent comment from TheFox Support:Hello Marleen,Unfortunately this is not possible without modifying the theme header file.This will also required custom css.Do not hesitate to contact us if you have more questions. Have a nice week! ... Carolina slider & footerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:58am   6 Most recent comment from TheFox Support:Hello Carolina,Open the classic demo folder, and in there will have all the zip file of the slider used in our classic demo.Do not hesitate to contact us if you have more questions.Have a nice day! R ... Tommy Robertson Responsive break point issueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:42am   2 Most recent comment from TheFox Support:Hello Tommy, thanks for purchasing Thefox!Unfortunately this is not possible, the only way is to modify our media-queries_wide.css file and change the @media lines.Do not hesitate to contact us if you ... Wealth Well Done How do I hide a post from my main blog page?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:31am   6 Most recent comment from TheFox Support:Hello,Glad to hear that you have been able to make it works the way you wanted!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. dima KISS METRICSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 30, 2017 at 7:03am   2 Most recent comment from TheFox Support:Hello Dima,I am sorry but we don't do support for additional plugin / software.Sorry for not being able to help you this timeDo not hesitate to contact us if you have more questions.Have a nice day! ... John add link/donwload links on table elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 30, 2017 at 6:41am   2 Most recent comment from TheFox Support:Hello John, thanks for contacting us!I am sorry but it seems that the purchase code doesn't seems to be valid, can you please verify and create a new ticket.Sorry for the inconvenience.Regards Dario Issue Yoast SEO + "Recent Blog post"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2017 at 6:05am   2 Most recent comment from TheFox Support:Hello Dario, thanks for purchasing Thefox!I am sorry but your support expired, you will need to renew it.Make sure you have SEO settings set correctly.Regards dima BLOG PROBLEMsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 28, 2017 at 6:09am   2 Most recent comment from TheFox Support:Hello Dima,1. Did you set any widget to the sidebar from Appearance > Widgets, make sure to have at least 1 widget in the default sidebar.2. This is because you are using the posts page, go to Setting ... You LayerSlider next slide after videoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 28, 2017 at 5:45am   2 Most recent comment from TheFox Support:Hello You, thanks for purchasing Thefox!No the problem is not because you don't have the license of the plugin activated.We recommend the Slider revolution rather than the Layerslider.They have bette ... NGOC New UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 28, 2017 at 5:33am   2 Most recent comment from TheFox Support:Hello NGOC, thanks for purchasing Thefox!1. You don't need a license to use the plugins, they want you to "verify / activate" the plugin but this is not needed, it's only for enable the auto update. i ... Paul French Child ThemeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 25, 2017 at 6:38am   2 Most recent comment from TheFox Support:Hello Paul,If you have renamed the theme thefox2 this is probably why this is not working.Make sure you have the theme name and theme folder unchanged.Do not hesitate to contact us if you have more q ... AinaKamardine Language issuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 24, 2017 at 6:02am   4 Most recent comment from TheFox Support:Hello AinaKamardine,To translate the theme and the woocommerce plugin you need to follow the step we sent you in our previous reply.If you need to translate the Woocommerce plugin part only to french ... Ali Almandeel MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 24, 2017 at 5:39am   2 Most recent comment from TheFox Support:Hello Ali,It seems that your support has expired.Please re-new it.You should be able to set an other menu from Appearance > Menus.Regards webaholics New issuesClosed Pre-Sales Questions   Updated March 23, 2017 at 6:06am   9 Most recent comment from TheFox Support:Hello Webaholics,You're welcome, glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team moti ... Rob staff carousel - style3Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 18, 2017 at 7:38am   2 Most recent comment from TheFox Support:Hello Rob,1. If you are using the child theme, go to the main theme and copy the content of thefox/functions/rd_shortcodes/rd_staff_carousel.php in the functions.php of your child theme.Then search fo ...