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Public Tickets

Josh Elwood Post Titles DefaultsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 5, 2017 at 9:40pm   1 Most recent comment from Josh Elwood:Hello,Is it possible to turn the "Show title?" option in the post settings to be "No" by default? John Products Mega MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 13, 2017 at 3:37pm   4 Most recent comment from John:do have any idea on how to do this? John Mobile Logo sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 1:46pm   3 Most recent comment from John:i did add the code, but it shrinks the logo on mobile devices and visitors will have a hard time viewing  them, what is the standard logo size i should put on the logo? and for other mobile devices a ... John add link/donwload links on table elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 7:25am   4 Most recent comment from TheFox Support:Hello John,For the table element, if you need a design like the image that is on your page this is not possible, I mean the column are taking the same size on the table module we are using, also if yo ... Manuel Media gridClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 4:40am   2 Most recent comment from TheFox Support:Hello Manuel,We are not using the same bootstrap as the default visual composer.If you need to create a grid like the default visual composer grid you would need to use an additional plugin, the one w ... Henry Technical SupportClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2017 at 4:36am   3 Most recent comment from TheFox Support:Hello Henry,I am sorry but the license you used for this ticket is already registered to this website :www.getthementaledge.comPlease create a new ticket with a different license number so we can help ... Marleen Search box in top barClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 3, 2017 at 3:05am   2 Most recent comment from TheFox Support:Hello Marleen,Unfortunately this is not possible without modifying the theme header file.This will also required custom css.Do not hesitate to contact us if you have more questions. Have a nice week! ... Carolina slider & footerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:58am   6 Most recent comment from TheFox Support:Hello Carolina,Open the classic demo folder, and in there will have all the zip file of the slider used in our classic demo.Do not hesitate to contact us if you have more questions.Have a nice day! R ... Tommy Robertson Responsive break point issueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:42am   2 Most recent comment from TheFox Support:Hello Tommy, thanks for purchasing Thefox!Unfortunately this is not possible, the only way is to modify our media-queries_wide.css file and change the @media lines.Do not hesitate to contact us if you ... Wealth Well Done How do I hide a post from my main blog page?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2017 at 4:31am   6 Most recent comment from TheFox Support:Hello,Glad to hear that you have been able to make it works the way you wanted!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. dima KISS METRICSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 30, 2017 at 7:03am   2 Most recent comment from TheFox Support:Hello Dima,I am sorry but we don't do support for additional plugin / software.Sorry for not being able to help you this timeDo not hesitate to contact us if you have more questions.Have a nice day! ... John add link/donwload links on table elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 30, 2017 at 6:41am   2 Most recent comment from TheFox Support:Hello John, thanks for contacting us!I am sorry but it seems that the purchase code doesn't seems to be valid, can you please verify and create a new ticket.Sorry for the inconvenience.Regards Dario Issue Yoast SEO + "Recent Blog post"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2017 at 6:05am   2 Most recent comment from TheFox Support:Hello Dario, thanks for purchasing Thefox!I am sorry but your support expired, you will need to renew it.Make sure you have SEO settings set correctly.Regards dima BLOG PROBLEMsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 28, 2017 at 6:09am   2 Most recent comment from TheFox Support:Hello Dima,1. Did you set any widget to the sidebar from Appearance > Widgets, make sure to have at least 1 widget in the default sidebar.2. This is because you are using the posts page, go to Setting ... You LayerSlider next slide after videoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 28, 2017 at 5:45am   2 Most recent comment from TheFox Support:Hello You, thanks for purchasing Thefox!No the problem is not because you don't have the license of the plugin activated.We recommend the Slider revolution rather than the Layerslider.They have bette ...