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Public Tickets

Mary Heichel Remove PermalinkClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 21, 2017 at 1:09am   4 Most recent comment from TheFox Support:Hello Mary,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Joel D'Arnot Slow website load timesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2017 at 2:25am   10 Most recent comment from TheFox Support:Hello Joel,The problem is probably this plugin then.But that's still strange that the slider revolution file is blocked from loading until the end, maybe you should try to update the plugin if you st ... John cart icon on HeaderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2017 at 2:01am   2 Most recent comment from TheFox Support:Hello again, Could you please share a link to the website? Also are you using the latest version of the theme and woocommerce? Regards John Add to cart Button Doesn't workClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2017 at 1:58am   2 Most recent comment from TheFox Support:Hello again,This is probably because you updated WooCommerce without updating the theme.Update the theme and this problem should be resolved ( make sure to clear the cache after updating the theme ). ... kathleen brown menu widthClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 19, 2017 at 1:08am   2 Most recent comment from TheFox Support:Hello Kathleen,You can add this custom css ( thefox > styling options ) :.nav_type_9_c > ul > li > a { min-width:150px; }Change the 150px to the size you want to use.This should do the trick.Do not h ... Marc Bugs in theme after woocommerce 3.0Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2017 at 1:54am   9 Most recent comment from TheFox Support:Hello,For all the people having problem with the "Add to cart" button on the single page, make sure you are using the version 2.06 of the theme.Then make sure to clear your server and browser cache, t ... Danny WooCommerce UpdateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2017 at 1:46am   2 Most recent comment from TheFox Support:Hello Danny,If you have updated the theme make sure to clear your server and browser cache.Woocommerce also just made a new update 3.0.2, we are currently working on it, a new theme update will come t ... Guilherme Luchesi Remove Zilla Likes using a child theme's functionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2017 at 1:30am   3 Most recent comment from TheFox Support:Hello Guilherme,We updated the theme and added a hook for the Zilla likes plugin.If you want to deactivate it add this in your child theme : class ZillaLikes { // do nothing  }This should do the ... julianruizsa Issues with comment sectionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2017 at 12:44am   2 Most recent comment from TheFox Support:Hello Julian, thanks for purchasing Thefox!When we check your website we don't see the default comment field but we see that you are using a custom plugin to add the comment.If you want us to check wh ... John Submenu Megamenu OverlappingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 11:51pm   2 Most recent comment from TheFox Support:Hello John,Did you fixed the problem?It seems to be working just fine right now?If not can you tell us the browser version you are using.Regards John Tablet Site SpeedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 4:35am   3 Most recent comment from John:All page, Just wifi connection Mark Anderson-Jones Blog Element FilterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 2:31am   2 Most recent comment from TheFox Support:Hello again,If you mean a filter like the one in our portfolio it's currently not possible.Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Mark Anderson-Jones Grid ElementsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 2:30am   4 Most recent comment from TheFox Support:Hello Mark,We changed the default Visual composer bootstrap to our own because the Visual composer bootstrap has limited possibility and space between columns that were blocking us from making pages d ... Marino Blog excerptClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 1:59am   5 Most recent comment from TheFox Support:Hello Marino,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Ashley Font Size & MobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 13, 2017 at 8:41pm   4 Most recent comment from Ashley:Hi, I added a sub menu to my top bar and would like the font to also be 16px. What do I need to add to the code to change it?