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Public Tickets

Marc Bugs in theme after woocommerce 3.0Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2017 at 1:54am   9 Most recent comment from TheFox Support:Hello,For all the people having problem with the "Add to cart" button on the single page, make sure you are using the version 2.06 of the theme.Then make sure to clear your server and browser cache, t ... Danny WooCommerce UpdateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2017 at 1:46am   2 Most recent comment from TheFox Support:Hello Danny,If you have updated the theme make sure to clear your server and browser cache.Woocommerce also just made a new update 3.0.2, we are currently working on it, a new theme update will come t ... Guilherme Luchesi Remove Zilla Likes using a child theme's functionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2017 at 1:30am   3 Most recent comment from TheFox Support:Hello Guilherme,We updated the theme and added a hook for the Zilla likes plugin.If you want to deactivate it add this in your child theme : class ZillaLikes { // do nothing  }This should do the ... julianruizsa Issues with comment sectionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2017 at 12:44am   2 Most recent comment from TheFox Support:Hello Julian, thanks for purchasing Thefox!When we check your website we don't see the default comment field but we see that you are using a custom plugin to add the comment.If you want us to check wh ... John Submenu Megamenu OverlappingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 11:51pm   2 Most recent comment from TheFox Support:Hello John,Did you fixed the problem?It seems to be working just fine right now?If not can you tell us the browser version you are using.Regards John Tablet Site SpeedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 4:35am   3 Most recent comment from John:All page, Just wifi connection Mark Anderson-Jones Blog Element FilterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 2:31am   2 Most recent comment from TheFox Support:Hello again,If you mean a filter like the one in our portfolio it's currently not possible.Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Mark Anderson-Jones Grid ElementsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 2:30am   4 Most recent comment from TheFox Support:Hello Mark,We changed the default Visual composer bootstrap to our own because the Visual composer bootstrap has limited possibility and space between columns that were blocking us from making pages d ... Marino Blog excerptClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2017 at 1:59am   5 Most recent comment from TheFox Support:Hello Marino,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Ashley Font Size & MobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 13, 2017 at 8:41pm   4 Most recent comment from Ashley:Hi, I added a sub menu to my top bar and would like the font to also be 16px. What do I need to add to the code to change it? Martijn van den Berg Changing icons in the headerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 9, 2017 at 2:17am   4 Most recent comment from TheFox Support:Hello Martijn,You would need to modify the header.php and change the order of the div, to have the search form comes first.Unfortunately our support doesn't cover this kind of modification, if you kno ... Mary Heichel AccordionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:37am   2 Most recent comment from TheFox Support:Hello Mary,Unfortunately this is not possible, what you could do is add target="_blank" to your link to the link open in new tab and not in the same window.Do not hesitate to contact us if you have m ... Marc our theme (TheFox Child Theme) contains outdated copies of some WooCommerce template files.Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:35am   3 Most recent comment from TheFox Support:Hello Marc,Thefox theme is currently not compatible with the latest version of Woocommerce, we will make an update soon.Before updating the plugins make sure it's compatible with the theme and other p ... You social share buttons on mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:12am   4 Most recent comment from TheFox Support:Hello You,Try to add this custom css ( thefox > styling options ) :@media only screen and (max-width: 767px){.woo-share-box { width: 30px; position: absolute; left: auto; z-index: 1000000; }}This sho ... Paul French Social Media IconClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 8, 2017 at 2:08am   2 Most recent comment from TheFox Support:Hello Paul,If you only need an icon with a link you can replace one of the social icon you are not using by tripadvisor icon.If you need to add custom javascript etc then you will have to modify the h ...