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Public Tickets

Erica Gir onhover effect title+greyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 5:47pm   7 Most recent comment from TheFox Support:No problem!Support is here to helpDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Jonathan CodeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 5:43pm   2 Most recent comment from TheFox Support:Hello Jonathan,What you need to do is change the WPbakery page builder settings to be able to use it in the custom posts.https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#use ... Andrew Silaghi How to unimport demo themes?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 9:53am   2 Most recent comment from TheFox Support:Hello Andrew,Unfortunately this is not possible, you can remove the pages or posts that you don't need.Or you can reset your wordpress database to remove all the pages / posts.What is the problem, why ... Andrew Silaghi Owl carousel not showing up right on modern business services pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 9:53am   2 Most recent comment from TheFox Support:Hello again, Did you set featured image to the partners posts? https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-partners If you did can you please send us a link to ... Kalesh Trasparent HeaderClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2018 at 12:52pm   2 Most recent comment from TheFox Support:Hello Kalesh, thanks for purchasing Cesis!First for the transparent header :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-transheaderAlso if the theme settings ... Sergi Nadal Demo InstallationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2018 at 9:59am   4 Most recent comment from TheFox Support:Hello Sergi,https://drive.google.com/file/d/1HYGTpNwLY97UV9rEkZEQFPwuJlLEfTX-/view?usp=drivesdkThose are the business pages you need to import if you want to use the business demo.This is still stran ... Jochen Bake Site widthClosed Pre-Sales Questions   Updated August 6, 2018 at 8:48am   2 Most recent comment from TheFox Support:Hello Jochen, thanks for contacting us!Yes, you can change the width freely, you can use px or % and you can set different width easily for pages / posts etc.You can use the Elementor editor BUT if y ... Pong H tags on Footer Widget TittleClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2018 at 8:02am   8 Most recent comment from TheFox Support:Hello again,We saw the awesome review, thanks a lot, that really help the team!Do not hesitate to contact us if you have more questions. Have a nice weekend! Regards. Sharon DeSize PluginsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2018 at 7:56pm   2 Most recent comment from TheFox Support:Hello Sharon,No you don't need to buy those plugins, they are included in the theme, for more information :Plugins LicensesPlugins Update.Also check the theme installation documentation, maybe you sk ... Aayush Hide Child Categories on Home page filterClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2018 at 8:21am   2 Most recent comment from TheFox Support:Hello Aayush,1. You need to have the child theme activated, then copy the content of the filecesis/functions/cesis_functions/cesis_filter.phpCopy all the content of the file and paste it in the funct ... Hélio Félix Google Maps API Error - ExpiredKeyMapErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2018 at 5:55pm   2 Most recent comment from TheFox Support:Hello Felix,Yes, now google maps api isn't free anymore.Please update to the latest version our theme should let you put your own api code and explain how to get one.Do not hesitate to contact us if y ... Andrew Silaghi Weird text in header of Cesis Modern Business Demo pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 2, 2018 at 9:57am   7 Most recent comment from TheFox Support:Mads,Please create a private ticket and give us access to your dashboard so we can check the problem.Kind regards Olav A. Dybdahl Google fonts not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2018 at 1:36pm   6 Most recent comment from TheFox Support:Hello Olav,Please re-try with the steps we sent you in the previous ticket.Make sure to deactivate all the plugins, clear server and browser cache then :- Switch to WordPress default theme. - Remove ... Blake Rice Unable to Register w/ Purchase CodeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2018 at 6:39pm   4 Most recent comment from TheFox Support:You're welcome, glad to have been able to help !Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Energybusinesscorp PostsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2018 at 10:16pm   4 Most recent comment from TheFox Support:Hello Energybusiesscorp, Did you set "featured image" for your posts? When you are editing a post the three things you need to check : https://drive.google.com/file/d/1vEHkPzkBjc1hU-GSCw1C8w6pSc7k0 ...