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Public Tickets

Jonathan Purchase codeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 9, 2018 at 8:42am   2 Most recent comment from TheFox Support:Hello Jonathan,Can you please try to register your code again.It should be working now.Sorry for the inconvenience.Kind regards Kalesh Download updateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 9, 2018 at 8:39am   2 Most recent comment from TheFox Support:Hello Kalesh,You can activate the auto update using the "Envato market" plugin we include in the theme, this way you won't have to change the folder directly.For more information :Theme updateIf you ... Pong Groups & Tags on Staff ElementClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 9, 2018 at 8:04am   7 Most recent comment from TheFox Support:Hello Pong,There is no problem, they just need to check the feedback of our customers before telling us if they will implement it or not, but it seems to be a good idea so you have a big chance that t ... Erica Gir WPBakery problem with listClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2018 at 9:10am   2 Most recent comment from TheFox Support:Hello Erica, I think the problem is this part : "[{"icon":"fa-rightarrow2","text":"Design by: CRS Silat"},{"icon":"fa-rightarrow2","text":"Catalogo/i di riferimento: Secondo Natura, Catalogo Tecnico ... Erica Gir breadcrumbs - how to take out the date from single product pagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2018 at 8:03am   4 Most recent comment from TheFox Support:Hello again,unfortunately this is not possible without theme modification.I am sorry but we can't provide the code for this since it is complicated.I hope you can understand.Kind regards Erica Gir hide featured image from header areaClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2018 at 8:02am   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Erica Gir flipbox with vectorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2018 at 8:02am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Erica Gir woocommerce description title settingsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2018 at 8:01am   2 Most recent comment from TheFox Support:Hello Erica,Add this custom css to remove it :.woocommerce-Description-title { display:none; }Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Michael Brett The purchase code already has been registered. Could you deregister purchase code on the another domain and try again.Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 6:00pm   2 Most recent comment from TheFox Support:Hello Michael,We de-registered the code, you should be able to use it now.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. William T Side bar menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 5:56pm   4 Most recent comment from TheFox Support:Hello William,Unfortunately this is not possible, you would need to create your own template to make this.Sorry for not being able to help you this time.Do not hesitate to contact us if you have more ... Erica Gir onhover effect title+greyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 5:47pm   7 Most recent comment from TheFox Support:No problem!Support is here to helpDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Jonathan CodeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 5:43pm   2 Most recent comment from TheFox Support:Hello Jonathan,What you need to do is change the WPbakery page builder settings to be able to use it in the custom posts.https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#use ... Andrew Silaghi How to unimport demo themes?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 9:53am   2 Most recent comment from TheFox Support:Hello Andrew,Unfortunately this is not possible, you can remove the pages or posts that you don't need.Or you can reset your wordpress database to remove all the pages / posts.What is the problem, why ... Andrew Silaghi Owl carousel not showing up right on modern business services pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2018 at 9:53am   2 Most recent comment from TheFox Support:Hello again, Did you set featured image to the partners posts? https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-partners If you did can you please send us a link to ... Kalesh Trasparent HeaderClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2018 at 12:52pm   2 Most recent comment from TheFox Support:Hello Kalesh, thanks for purchasing Cesis!First for the transparent header :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-transheaderAlso if the theme settings ...