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Public Tickets

Giacomo rd mega menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 26, 2018 at 8:57am   4 Most recent comment from TheFox Support:Hello Giacomo,You have change the php version?Also are you using any custom plugins?It is a problem with the server settings for sure.Kind regards Erica Gir How to check custom field nameClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 25, 2018 at 11:29am   2 Most recent comment from TheFox Support:Hello Erica,Yes, it is probably a similar problem, we advise to copy all the custom fields for the posts and custom posts when doing a translated version of the posts.Then change the one you need fro ... claudia Hide Staff feature photoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 25, 2018 at 8:13am   2 Most recent comment from TheFox Support:Hello Claudia,From Cesis > Staff posts settings > Layout settingsChangeDisplay the Auto Generated content on the page ?*To "No", this will hide the featured image and information, then you can build ... Pong Sub Footer area not showing contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 25, 2018 at 7:50am   12 Most recent comment from TheFox Support:Hello Pong,From the Wordpress dashboard, Tools > Export, to export all the data of your site, then you can import it in the live site to import the page and posts, I think when you do the import the p ... Carlos Featured ImageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 23, 2018 at 7:42am   2 Most recent comment from TheFox Support:Hello Carlos,Are you talking about the Portfolio module images, or the single project page of the portfolio?Anyway, first you will need to install our child theme.Kind regards ctuan265 Flat themeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 22, 2018 at 9:14am   2 Most recent comment from TheFox Support:Hello Ctuan, If you want to make a one page please check our documentation, we explain how it works and how to set ithttps://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-on ... claudia Header + AccordionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 22, 2018 at 8:38am   5 Most recent comment from TheFox Support:Hello Claudia,1. First for the accordion currently we don't have option to change the font, you will need custom code.If you can tell us exactly which settings you are using, we should be able to pro ... Pong Paragraph & Icon is not centeredClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 20, 2018 at 8:52pm   7 Most recent comment from TheFox Support:You're welcome!Thanks for the feedback!If you update to 1.2.0.1 the fix is integrated directly.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. loiclemee Staff translationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 20, 2018 at 8:35pm   6 Most recent comment from TheFox Support:Hello Loïc,I am glad that everything end up well as wellIf you have any other questions or problems or just feedback to give us about the theme do not hesitate to re-contact us!Have a nice day!Kind ... Rebeat Singe Page WebsiteClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 7:11pm   4 Most recent comment from TheFox Support:Hello Rebeat,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Ruks top menu not displaying correctlyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 9:11am   2 Most recent comment from TheFox Support:Hello Ruks, thanks for purchasing Cesis!The problem is that you have set the page header to be transparent :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-tra ... Melanie Header contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 9:07am   2 Most recent comment from TheFox Support:Hello Melanie,The problem is that you only have 1 section, so the slider can't be create and can't slide.So what you need to do is add a new section, or just take the content out of the "content slide ... Melanie Update footer contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 9:04am   5 Most recent comment from TheFox Support:Hello,We just tested but both seems to working just fine.If you still have problem after clearing the server and browser cache then please create a new ticket and give us a link to the website and eve ... Alessandra Roqueta Re-adding content module and sizing logoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 8:56am   2 Most recent comment from TheFox Support:Hello Alessandra, thanks for purchasing Cesis!First I think you just disable the content block :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-revhttps://cesis.co/wp-c ... Erica Gir WPBakery Page Builder updateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 8:53am   3 Most recent comment from TheFox Support:Hello Erica,Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Regards.