Public Tickets
Ruks
top menu not displaying correctlyClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 9:11am
2
Most recent comment from TheFox Support:Hello Ruks, thanks for purchasing Cesis!The problem is that you have set the page header to be transparent :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-tra ...
Melanie
Header contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 9:07am
2
Most recent comment from TheFox Support:Hello Melanie,The problem is that you only have 1 section, so the slider can't be create and can't slide.So what you need to do is add a new section, or just take the content out of the "content slide ...
Melanie
Update footer contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 9:04am
5
Most recent comment from TheFox Support:Hello,We just tested but both seems to working just fine.If you still have problem after clearing the server and browser cache then please create a new ticket and give us a link to the website and eve ...
Alessandra Roqueta
Re-adding content module and sizing logoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 8:56am
2
Most recent comment from TheFox Support:Hello Alessandra, thanks for purchasing Cesis!First I think you just disable the content block :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-revhttps://cesis.co/wp-c ...
Erica Gir
WPBakery Page Builder updateClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 8:53am
3
Most recent comment from TheFox Support:Hello Erica,Glad to hear thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
paul william
Import Demo dataClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 18, 2018 at 9:28am
6
Most recent comment from TheFox Support:Hello Paul,Please contact envato to ask for a refund.Demo data are here, you just don't have the images, all the layout etc are included.You just have to use your own images or buy the one we used.We ...
Marcelo A Malagrino
Using WPBakery page builderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2018 at 9:19am
4
Most recent comment from TheFox Support:Hello Marcelo,You're welcome, glad to have been able to helpDid you updated Thefox to the latest version?If you did and still have the problem, could you please give us access to your dashboard?Kind r ...
Pascal Trinkel
Dropwdown Menu IconClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2018 at 9:09am
2
Most recent comment from TheFox Support:Hello Pascal,
Currently we don't have this option, but we will let our dev know about your feedback and it will probably be added in the new update.
Thanks for the feedback,
Do not hesitate to cont ...
Ada
register codeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2018 at 9:00am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to re-contact us!Kind regards
Michel Nematnejad
SecurityClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 13, 2018 at 8:01pm
2
Most recent comment from TheFox Support:Hello Michel, thanks for purchasing Cesis!Please ignore all of those.Our theme and all theme sold on themeforest are tested with themecheck plugin and reviewed by the Envato team.There no security p ...
Erika
Image Carousel with captionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 12, 2018 at 9:39am
4
Most recent comment from TheFox Support:Sorry about thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Omer Fuat
The purcahase code is wrong.Closed
License Registration Issue
Updated September 11, 2018 at 9:58am
3
Most recent comment from TheFox Support:Hello Omer,Glad to hear that the problem is solved!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Ergo Olek
Facebook title and description is not changingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 11, 2018 at 9:56am
2
Most recent comment from TheFox Support:Hello Ergo,Did you follow those steps :https://www.yokoco.com/control-facebook-share-link/Kind regards
Brittany Mallard
Content Block for Blog PostClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 9, 2018 at 4:12pm
2
Most recent comment from TheFox Support:Hello Brittany,
First for the Blog posts, the Content block set as banner would be set from
Cesis > Blog posts settings > Banner settings.
If not, if it is only on this single blog post then go edi ...
Mariusz
cesis.co/photographyClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2018 at 9:28am
2
Most recent comment from TheFox Support:Hello Mariusz, thanks for purchasing Cesis!What version of Cesis are you using?Make sure you are using the version 1.1.9, also make sure that your server use the recommended settings you can find in t ...