Public Tickets
claudia
Hide Staff feature photoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 25, 2018 at 8:13am
2
Most recent comment from TheFox Support:Hello Claudia,From Cesis > Staff posts settings > Layout settingsChangeDisplay the Auto Generated content on the page ?*To "No", this will hide the featured image and information, then you can build ...
Pong
Sub Footer area not showing contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 25, 2018 at 7:50am
12
Most recent comment from TheFox Support:Hello Pong,From the Wordpress dashboard, Tools > Export, to export all the data of your site, then you can import it in the live site to import the page and posts, I think when you do the import the p ...
Carlos
Featured ImageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 23, 2018 at 7:42am
2
Most recent comment from TheFox Support:Hello Carlos,Are you talking about the Portfolio module images, or the single project page of the portfolio?Anyway, first you will need to install our child theme.Kind regards
ctuan265
Flat themeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 22, 2018 at 9:14am
2
Most recent comment from TheFox Support:Hello Ctuan, If you want to make a one page please check our documentation, we explain how it works and how to set ithttps://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-on ...
claudia
Header + AccordionClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 22, 2018 at 8:38am
5
Most recent comment from TheFox Support:Hello Claudia,1. First for the accordion currently we don't have option to change the font, you will need custom code.If you can tell us exactly which settings you are using, we should be able to pro ...
Pong
Paragraph & Icon is not centeredClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 20, 2018 at 8:52pm
7
Most recent comment from TheFox Support:You're welcome!Thanks for the feedback!If you update to 1.2.0.1 the fix is integrated directly.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
loiclemee
Staff translationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 20, 2018 at 8:35pm
6
Most recent comment from TheFox Support:Hello Loïc,I am glad that everything end up well as wellIf you have any other questions or problems or just feedback to give us about the theme do not hesitate to re-contact us!Have a nice day!Kind ...
Rebeat
Singe Page WebsiteClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 7:11pm
4
Most recent comment from TheFox Support:Hello Rebeat,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Ruks
top menu not displaying correctlyClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 9:11am
2
Most recent comment from TheFox Support:Hello Ruks, thanks for purchasing Cesis!The problem is that you have set the page header to be transparent :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-tra ...
Melanie
Header contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 9:07am
2
Most recent comment from TheFox Support:Hello Melanie,The problem is that you only have 1 section, so the slider can't be create and can't slide.So what you need to do is add a new section, or just take the content out of the "content slide ...
Melanie
Update footer contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 9:04am
5
Most recent comment from TheFox Support:Hello,We just tested but both seems to working just fine.If you still have problem after clearing the server and browser cache then please create a new ticket and give us a link to the website and eve ...
Alessandra Roqueta
Re-adding content module and sizing logoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 8:56am
2
Most recent comment from TheFox Support:Hello Alessandra, thanks for purchasing Cesis!First I think you just disable the content block :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-revhttps://cesis.co/wp-c ...
Erica Gir
WPBakery Page Builder updateClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2018 at 8:53am
3
Most recent comment from TheFox Support:Hello Erica,Glad to hear thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
paul william
Import Demo dataClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 18, 2018 at 9:28am
6
Most recent comment from TheFox Support:Hello Paul,Please contact envato to ask for a refund.Demo data are here, you just don't have the images, all the layout etc are included.You just have to use your own images or buy the one we used.We ...
Marcelo A Malagrino
Using WPBakery page builderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2018 at 9:19am
4
Most recent comment from TheFox Support:Hello Marcelo,You're welcome, glad to have been able to helpDid you updated Thefox to the latest version?If you did and still have the problem, could you please give us access to your dashboard?Kind r ...