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Public Tickets

Michael Footer sub area has disappearedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 18, 2018 at 9:22am   4 Most recent comment from TheFox Support:Hello Michael,If you had it set from the page settings :Go to the page and check if you are still using custom settings for the footer sub area.If you had it set from the theme panel then please go t ... Michelle Leonard Staff page settings not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 8:38pm   4 Most recent comment from TheFox Support:Hello Michelle,We see that you are not using the latest version of the theme, so it is probable that you are not using the latest version of the plugins.Did you deactivated the custom plugins you are ... Altan Alaybeyoğlu Sticky Header custom background colorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 12:43pm   2 Most recent comment from TheFox Support:Hello Altan,No, the sticky header use the same color as the default header.If you want to do this you would need to use custom code.Unfortunately our support doesn't cover modifications / customizati ... Sinaptic Double H1 in product pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 9:28am   10 Most recent comment from TheFox Support:You're welcome!Glad to have been able to help youDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Todd Gorsuch Mobile Menu - No TitleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 9:15am   4 Most recent comment from TheFox Support:Hello Todd,Glad to hear that you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Kate Center Icons in Row/ColumnClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 15, 2018 at 8:06pm   3 Most recent comment from Kate:The site is still in development at a temporary domain, but here's a screencapture.  The three red social icons -- I'd like them to be centered. L Morgan Stop pages on Staff page from going to external pages when clicking on staff member's photo or nameClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2018 at 9:12am   7 Most recent comment from TheFox Support:Hello Morgan,We tested on our test site and it seems to works fine, please try to disable any custom plugins you are using.If you are still having problem after this, then give us access to your dashb ... Geert custom 404 pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 11, 2018 at 9:55am   2 Most recent comment from TheFox Support:Hello Geert,We already have a 404.php file in the theme, you don't need to use -template in the php file name for the 404 page.Also we don't have any Javascript in the theme that remove the content it ... Alessandra Roqueta Link to Filtered CategoryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 11, 2018 at 9:51am   4 Most recent comment from TheFox Support:Hi again,Sorry for not being able to help this timeDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Tom MacKnight Getting Certificate Errors On Mobile PhoneClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2018 at 8:20pm   6 Most recent comment from TheFox Support:You're welcomeDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Trevor Lazarus Add captions to Image CarouselClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2018 at 8:17pm   2 Most recent comment from TheFox Support:Hello Trevor,Unfortunately this is currently not possible.What you could do is use the Grid plugin, I think there is a layout that allow you to show the media with caption.How many columns do you want ... Ivan Jordanovski CANT ACTIVATE THE CODEClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2018 at 2:32pm   1 Most recent comment from Ivan Jordanovski:Hello TeamI am trying to reach you for a second time today(pass more then12 hours) Our clients have changed the domain name of their web page and  they can't activate the theme there, can you please ... Kate Post Archive View to Grid?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 6, 2018 at 6:53am   4 Most recent comment from TheFox Support:Hello Kate,Yes, we are referring to Cesis.The reason we made Cesis is that we had too many customers on Thefox and we are currently not able to make update that would let us include the features we wa ... Altan Alaybeyoğlu Sticky header heightClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 6, 2018 at 6:43am   2 Most recent comment from TheFox Support:Hello Altan,You can do this from Cesis > Header settings Change the "Shrinked Header height" option.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Altan Alaybeyoğlu Sticky Header LogoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 6, 2018 at 6:41am   4 Most recent comment from TheFox Support:Hello Altan,No we don't provide custom code for modification or customization.You would need to modify the css file and php fileFor the php file you need to edit the cesis/template-parts/header-main-o ...