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Public Tickets

Monica I have import business demo but need the specific Business 03 themeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 23, 2018 at 2:13pm   2 Most recent comment from TheFox Support:Hello Monica, thanks for purchasing Cesis!If you want to use the Business 03 page you can import it fromAppearance > Import demo data.https://cesis.co/wp-content/uploads/documentation/cesis_documentat ... Daniel Zanger Options Panel – logo size – header settings: don't effectClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 20, 2018 at 5:11pm   4 Most recent comment from TheFox Support:Hello Daniel,Glad to hear that you were able to solve the problem!Do not hesitate to contact us if you have more questions. Have a nice weekend! Regards. Erica Gir blog and portfolio preview without linksClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 19, 2018 at 11:03am   4 Most recent comment from TheFox Support:Hello Erica,You can do this but the link will still exist and the user will still be able to reach it if they want to.Do not hesitate to contact us if you have more questions. Have a nice day! Regar ... daniel martinez ho create the first galleryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 19, 2018 at 10:29am   3 Most recent comment from TheFox Support:Hello Daniel, thanks for purchasing Cesis!I am sorry but I am not sure to understand which gallery you are talking about, the in the news part?Also the link you sent us is not something made with our ... Jan Riggert Re-arranging Staff membersClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 18, 2018 at 9:55am   6 Most recent comment from TheFox Support:Hello Tycho,Unfortunately this won't work for him because he wants a different order depending the pages.Jan, if you can still share your url we will check what is wrong with cf7Kind regards Michael Footer sub area has disappearedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 18, 2018 at 9:22am   4 Most recent comment from TheFox Support:Hello Michael,If you had it set from the page settings :Go to the page and check if you are still using custom settings for the footer sub area.If you had it set from the theme panel then please go t ... Michelle Leonard Staff page settings not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 8:38pm   4 Most recent comment from TheFox Support:Hello Michelle,We see that you are not using the latest version of the theme, so it is probable that you are not using the latest version of the plugins.Did you deactivated the custom plugins you are ... Altan Alaybeyoğlu Sticky Header custom background colorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 12:43pm   2 Most recent comment from TheFox Support:Hello Altan,No, the sticky header use the same color as the default header.If you want to do this you would need to use custom code.Unfortunately our support doesn't cover modifications / customizati ... Sinaptic Double H1 in product pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 9:28am   10 Most recent comment from TheFox Support:You're welcome!Glad to have been able to help youDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Todd Gorsuch Mobile Menu - No TitleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2018 at 9:15am   4 Most recent comment from TheFox Support:Hello Todd,Glad to hear that you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Kate Center Icons in Row/ColumnClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 15, 2018 at 8:06pm   3 Most recent comment from Kate:The site is still in development at a temporary domain, but here's a screencapture.  The three red social icons -- I'd like them to be centered. L Morgan Stop pages on Staff page from going to external pages when clicking on staff member's photo or nameClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2018 at 9:12am   7 Most recent comment from TheFox Support:Hello Morgan,We tested on our test site and it seems to works fine, please try to disable any custom plugins you are using.If you are still having problem after this, then give us access to your dashb ... Geert custom 404 pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 11, 2018 at 9:55am   2 Most recent comment from TheFox Support:Hello Geert,We already have a 404.php file in the theme, you don't need to use -template in the php file name for the 404 page.Also we don't have any Javascript in the theme that remove the content it ... Alessandra Roqueta Link to Filtered CategoryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 11, 2018 at 9:51am   4 Most recent comment from TheFox Support:Hi again,Sorry for not being able to help this timeDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Tom MacKnight Getting Certificate Errors On Mobile PhoneClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 7, 2018 at 8:20pm   6 Most recent comment from TheFox Support:You're welcomeDo not hesitate to contact us if you have more questions. Have a nice day! Regards.