Public Tickets
Katy
Help downloading preset demosClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 16, 2018 at 9:46am
2
Most recent comment from TheFox Support:Hello again,Katy please avoid to create duplicated tickets, our team won't reply any faster, please check the first ticket you published, thanks in advanceKind regards
Giles
WP Bakery page builder / slidersClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 16, 2018 at 9:35am
2
Most recent comment from TheFox Support:Hello Giles, thanks for purchasing Cesis!What you need to do is to change the WPbakery page builder settings :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#use-vcCheck the ...
Erica Gir
2 columnsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 13, 2018 at 8:46am
6
Most recent comment from TheFox Support:Hello Erica,So if I understand you are trying to get the same amount of text in each columns?Unfortunately this is not possible even if you have the same amount of character or words, depending the wo ...
Erica Gir
portfolio tags or category in sidebar widgetClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 11, 2018 at 6:50pm
3
Most recent comment from Erica Gir:ok, thanks! Can't wait to see it!!
Pong
Social Icons Open in New TabClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 10, 2018 at 9:05pm
6
Most recent comment from TheFox Support:Hello Pong,We logged and fixed the problem it seems that there was a problem when you paste it.Kind regards
Jonathan
Purchase codeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 9, 2018 at 8:42am
2
Most recent comment from TheFox Support:Hello Jonathan,Can you please try to register your code again.It should be working now.Sorry for the inconvenience.Kind regards
Kalesh
Download updateClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 9, 2018 at 8:39am
2
Most recent comment from TheFox Support:Hello Kalesh,You can activate the auto update using the "Envato market" plugin we include in the theme, this way you won't have to change the folder directly.For more information :Theme updateIf you ...
Pong
Groups & Tags on Staff ElementClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 9, 2018 at 8:04am
7
Most recent comment from TheFox Support:Hello Pong,There is no problem, they just need to check the feedback of our customers before telling us if they will implement it or not, but it seems to be a good idea so you have a big chance that t ...
Erica Gir
WPBakery problem with listClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 8, 2018 at 9:10am
2
Most recent comment from TheFox Support:Hello Erica,
I think the problem is this part :
"[{"icon":"fa-rightarrow2","text":"Design by: CRS Silat"},{"icon":"fa-rightarrow2","text":"Catalogo/i di riferimento: Secondo Natura, Catalogo Tecnico ...
Erica Gir
breadcrumbs - how to take out the date from single product pagesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 8, 2018 at 8:03am
4
Most recent comment from TheFox Support:Hello again,unfortunately this is not possible without theme modification.I am sorry but we can't provide the code for this since it is complicated.I hope you can understand.Kind regards
Erica Gir
hide featured image from header areaClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 8, 2018 at 8:02am
4
Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Erica Gir
flipbox with vectorClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 8, 2018 at 8:02am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Erica Gir
woocommerce description title settingsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 8, 2018 at 8:01am
2
Most recent comment from TheFox Support:Hello Erica,Add this custom css to remove it :.woocommerce-Description-title { display:none; }Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Michael Brett
The purchase code already has been registered. Could you deregister purchase code on the another domain and try again.Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 7, 2018 at 6:00pm
2
Most recent comment from TheFox Support:Hello Michael,We de-registered the code, you should be able to use it now.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
William T
Side bar menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 7, 2018 at 5:56pm
4
Most recent comment from TheFox Support:Hello William,Unfortunately this is not possible, you would need to create your own template to make this.Sorry for not being able to help you this time.Do not hesitate to contact us if you have more ...