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Public Tickets

Pavlina Gargova Staff GroupsClosed Pre-Sales Questions   Updated February 22, 2019 at 10:00am   2 Most recent comment from TheFox Support:Hello Pavlina,Please create a ticket under Thefox or Cesis category so we can verify your purchase and your support status.Kind regards Mario Layer Slider Pop upClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 22, 2019 at 9:37am   2 Most recent comment from TheFox Support:Hello Mario,Unfortunately this is not possible without buying the plugin.If you want to create a modal, then there is some free plugins you could use.Do not hesitate to contact us if you have more qu ... Lukasz Logo update not workClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 21, 2019 at 8:41am   2 Most recent comment from TheFox Support:Hello Lukasz, thanks for purchasing Cesis!The pages you imported are using custom settings, what you need to do is go edit the page that has problem. Then when you are editing the page, scroll down u ... Greg Styling single menu itemClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 21, 2019 at 8:37am   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from this ... Keiji Matsubara About footer color presets ,Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 20, 2019 at 5:54am   1 Most recent comment from Keiji Matsubara:Hello,     I asked about even the last ticket,     Why is the reason that is not reflected pre-seting it the color of the footer?     Footer Setting     Footer Color Presets     I would ... Kevin J Darcy Lighbox and buttonsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2019 at 9:11pm   6 Most recent comment from Kevin J Darcy:Hey - Any chance your dev team was able to share a snippet?Thanks- Kevin Henry Morfin Page Updated Now Section BlankClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2019 at 9:25am   3 Most recent comment from TheFox Support:Hello Henry, thanks for purchasing Cesis!Do you still have the page where we can see the problem?What you can do is save your page as a template before modifying it so if you have any problem you can ... Francesco Customization of fontsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2019 at 9:21am   6 Most recent comment from TheFox Support:Hello Francesco,If you added a custom font you should be able to set it in the Typography settings, Cesis > Typography.Then when creating the buttons, you should be able to choose the main or alternat ... Kristin Schaab Contact Form 7 and spamClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2019 at 10:03am   2 Most recent comment from TheFox Support:Hello Kristin,Please check this posthttps://wpbuilders.co/best-anti-spam-plugins-wordpress/Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Gregor admin-ajax.php and general template loading timeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2019 at 9:57am   10 Most recent comment from TheFox Support:Check the source code of your page and search for dynamic.cssOpen the file and copy all the content in the child theme style.css file and then add the function we posted in our previous reply in the f ... Erica Gir Post in timeline viewClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 12, 2019 at 8:56am   2 Most recent comment from TheFox Support:Hello Erica,I can't tell you for sure it seems that the team is currently thinking into including a new page builder into the theme so I don't know if the time line style is in the priority right now. ... Erica Gir Header Settings cannot be changedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 10, 2019 at 9:40pm   2 Most recent comment from TheFox Support:Hello Erica,You are using custom header settings for each page?The best would be to set the header settings from the Cesis theme panel.But yes, the error you have is maybe because the options are not ... Erica Gir Licence problemClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 10, 2019 at 9:35pm   11 Most recent comment from TheFox Support:Hello Erica,The short answer is no.Envato API has been updated and our license registration needed to be updated, that's why this happened.If you always register the theme when you use it you won't ha ... Eric adjust top paddingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 6, 2019 at 9:43am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Claudia Esther Rodriguez Can I add buttonsClosed Pre-Sales Questions   Updated February 5, 2019 at 5:02pm   2 Most recent comment from TheFox Support:Hello Claudia, thanks for contacting us!Yes it is possibleDo not hesitate to contact us if you have more questions. Have a nice day! Regards.