Public Tickets
Greg
Styling single menu itemClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 21, 2019 at 8:37am
4
Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from this ...
Keiji Matsubara
About footer color presets ,Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 20, 2019 at 5:54am
1
Most recent comment from Keiji Matsubara:Hello,
I asked about even the last ticket,
Why is the reason that is not reflected pre-seting it the color of the footer?
Footer Setting
Footer Color Presets
I would ...
Kevin J Darcy
Lighbox and buttonsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 18, 2019 at 9:11pm
6
Most recent comment from Kevin J Darcy:Hey - Any chance your dev team was able to share a snippet?Thanks- Kevin
Henry Morfin
Page Updated Now Section BlankClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 18, 2019 at 9:25am
3
Most recent comment from TheFox Support:Hello Henry, thanks for purchasing Cesis!Do you still have the page where we can see the problem?What you can do is save your page as a template before modifying it so if you have any problem you can ...
Francesco
Customization of fontsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 18, 2019 at 9:21am
6
Most recent comment from TheFox Support:Hello Francesco,If you added a custom font you should be able to set it in the Typography settings, Cesis > Typography.Then when creating the buttons, you should be able to choose the main or alternat ...
Kristin Schaab
Contact Form 7 and spamClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 15, 2019 at 10:03am
2
Most recent comment from TheFox Support:Hello Kristin,Please check this posthttps://wpbuilders.co/best-anti-spam-plugins-wordpress/Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Gregor
admin-ajax.php and general template loading timeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 15, 2019 at 9:57am
10
Most recent comment from TheFox Support:Check the source code of your page and search for dynamic.cssOpen the file and copy all the content in the child theme style.css file and then add the function we posted in our previous reply in the f ...
Erica Gir
Post in timeline viewClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 12, 2019 at 8:56am
2
Most recent comment from TheFox Support:Hello Erica,I can't tell you for sure it seems that the team is currently thinking into including a new page builder into the theme so I don't know if the time line style is in the priority right now. ...
Erica Gir
Header Settings cannot be changedClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 10, 2019 at 9:40pm
2
Most recent comment from TheFox Support:Hello Erica,You are using custom header settings for each page?The best would be to set the header settings from the Cesis theme panel.But yes, the error you have is maybe because the options are not ...
Erica Gir
Licence problemClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 10, 2019 at 9:35pm
11
Most recent comment from TheFox Support:Hello Erica,The short answer is no.Envato API has been updated and our license registration needed to be updated, that's why this happened.If you always register the theme when you use it you won't ha ...
Eric
adjust top paddingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 6, 2019 at 9:43am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Claudia Esther Rodriguez
Can I add buttonsClosed
Pre-Sales Questions
Updated February 5, 2019 at 5:02pm
2
Most recent comment from TheFox Support:Hello Claudia, thanks for contacting us!Yes it is possibleDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Saajidah Gafoor
Speed optimisationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 5, 2019 at 8:49am
2
Most recent comment from TheFox Support:Hello Saajidah, thanks for purchasing Thefox!I am affraid that the problem is the additional plugin you are using and also your server settings / web hosting.First check the result of GTmetrix ( it u ...
Chris Vance
Landscape iPad ViewClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 5, 2019 at 8:37am
4
Most recent comment from TheFox Support:Hello Chris,It depends on the ipad, normal ipad tablet is 1024, ipad pro is 1366.The other thing you should consider is changing the space between each menu to make it smaller in width.Go to Header se ...
Joel D'Arnot
Theme options not applying or savingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 5, 2019 at 8:32am
2
Most recent comment from TheFox Support:Hello Joel,Make sure the server settings are set to the one recommended in this article : What To Do If Demo Content Import FailsAfter changing the server settings, if you still have problem then it ...