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Public Tickets

Tim Video background on mobileClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 14, 2019 at 9:35am   4 Most recent comment from TheFox Support:Hello Tim,It is because mobile don't allow you to run video automatically, especially youtube, they often need to open in application directly from the youtube web page, you need to create a differen ... Luis Mogollon custom icon font menuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 13, 2019 at 10:07am   2 Most recent comment from TheFox Support:Hello Luis,This is complicated, what you can do is use our icon fonts with icon you don't want to use then add your custom css to replace them.Do not hesitate to contact us if you have more questions ... Marzia Agnetti portfolio revisionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 13, 2019 at 9:46am   8 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Shukhrat UpdateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 12, 2019 at 12:56pm   4 Most recent comment from TheFox Support:Hello Shukhrat,Go toAppearance > Install plugins, and click "update" do not do a bulk action.If that fails, then simply go to Plugins and deactivate and delete the plugins, then go back toAppearance > ... Dalibor Antunović Sponors/Partners carousels linkClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 8, 2019 at 9:49am   6 Most recent comment from TheFox Support:Hello Dalibor,We meant we can tell you the file that need to be modified so you can add the function to the child theme and edit it the way you want, but we don't "send code" or make modification for ... Paul Demo Importer - Top FooterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 7, 2019 at 9:37am   2 Most recent comment from TheFox Support:Hello Paul, thanks for purchasing Thefox!The footer section is made with widgets.You need to edit this fromAppearance > WidgetsWe used the text widget in the first and forth column.The second column ... Giles Portfolio page creationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 6, 2019 at 8:02pm   2 Most recent comment from TheFox Support:Hello Giles,Go to Settings > PermalinksThen just click "Save changes"This should fix the problem.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. John Urbank AudioClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 28, 2019 at 9:51am   2 Most recent comment from TheFox Support:Hello John,I am not sure to understand, you can use the WordPress upload feature to upload audio to your site or use soundclound iframe.Please give us more information of what you are trying to do.Ki ... sadeshwar general blog post button color changeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 26, 2019 at 10:01am   2 Most recent comment from TheFox Support:Hello Sadeshwar,You can change from Cesis > Main content settingsThere you can set the default colors and button colors settings.Do not hesitate to contact us if you have more questions. Have a nice d ... Rodrigo Zuluaga Blog Little ImprovementClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 26, 2019 at 9:47am   2 Most recent comment from TheFox Support:Hello Rodrigo,The problem by filtering by word is that language like japanese or chinese who doesn't seperate words will have problem and the main reason is that when using the grid layout, you want ... Pavlina Gargova Staff GroupsClosed Pre-Sales Questions   Updated February 22, 2019 at 10:00am   2 Most recent comment from TheFox Support:Hello Pavlina,Please create a ticket under Thefox or Cesis category so we can verify your purchase and your support status.Kind regards Mario Layer Slider Pop upClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 22, 2019 at 9:37am   2 Most recent comment from TheFox Support:Hello Mario,Unfortunately this is not possible without buying the plugin.If you want to create a modal, then there is some free plugins you could use.Do not hesitate to contact us if you have more qu ... Lukasz Logo update not workClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 21, 2019 at 8:41am   2 Most recent comment from TheFox Support:Hello Lukasz, thanks for purchasing Cesis!The pages you imported are using custom settings, what you need to do is go edit the page that has problem. Then when you are editing the page, scroll down u ... Greg Styling single menu itemClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 21, 2019 at 8:37am   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from this ... Keiji Matsubara About footer color presets ,Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 20, 2019 at 5:54am   1 Most recent comment from Keiji Matsubara:Hello,     I asked about even the last ticket,     Why is the reason that is not reflected pre-seting it the color of the footer?     Footer Setting     Footer Color Presets     I would ...