Okay

Public Tickets

Ahmed plugin list for optimum theme speedupClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2019 at 1:04pm   2 Most recent comment from TheFox Support:Hello Ahmed, thanks for purchasing Thefox! For speed optimization you could use autoptimize. Also run your site through https://gtmetrix.com/analyze.html to see what can be fixed. Then regarding en ... Michel registration -deregistrationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 13, 2019 at 9:57am   2 Most recent comment from TheFox Support:Hello Michel,You should have the de-registration option inThefox > License ( from the wordpress dashboard ).If not then try to register the license to your new site, if you have problem with the regi ... Akorn Agency template customizationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 12, 2019 at 9:23am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Simon WooCommerce Catalog ModeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 11, 2019 at 12:36pm   5 Most recent comment from Simon:Ticket can be closed. ayoute installationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 10, 2019 at 9:35am   2 Most recent comment from TheFox Support:Hello Ayoute,You need to close the "Envato market" bar before sending a link.Waiting for more information.Also no need to create multiple tickets.Kind regards Markus Hradsky Using PSD TemplatesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 10, 2019 at 9:19am   6 Most recent comment from TheFox Support:Hello Yassi,Please create your own ticket so we can verify your license information.Also we only do support in english, french or Japanese.Best regards Patrick Le Theme Issues w/ Acunetix Security ScansClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2019 at 12:58pm   9 Most recent comment from Patrick Le:It's been over a week since we received an update. Can you please let us know how to properly turn off the redux components so that we can determine if that is the cause? Gigi Levens License Registration WPMUClosed License Registration Issue   Updated April 8, 2019 at 8:01am   4 Most recent comment from TheFox Support:Hello Gigi,The only way to achieve this is to buy 1 license for each domain / site.Themeforest don't have multi-license, you need to purchase the same theme multiple times if you want to use it o ... Jack Mobile Menu ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 5, 2019 at 7:47am   2 Most recent comment from TheFox Support:Hello Jack,That's really strange, you can try to add this custom css ( thefox > styling options ) :#nav_button:before, #nav_button_alt:before {color:#000000 !important; }Just change the color co ... The Visionair php valuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2019 at 11:09am   2 Most recent comment from TheFox Support:Hello The Visionair, thanks for purchasing our theme!I recommend you to switch hosting, we have nothing good to tell you about your current web hostingHere is 3 web hosting we recommend, if you have ... Mariana Animations and Button BugsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2019 at 8:01am   4 Most recent comment from TheFox Support:Hello Mariana,Please check our video, it works the same with chrome too.We can provide more video if needed.Please try to clear the server and browser cache.Best regards  Haris PluginsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2019 at 7:52am   2 Most recent comment from TheFox Support:Hello Haris,The plugins are activated, what they are asking you is to register the license but it is not needed, for more information please check the following articles :Plugins LicensesPlugins Upda ... Francesco Layout of Product pagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 1, 2019 at 8:02am   4 Most recent comment from TheFox Support:Hello Francesco,You would need to edit the woocommerce template file and css directly from your child theme.WooCommerce isn't easy to customize.If you need customization you can contact https:// ... Merijn Happel Center the page titleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2019 at 10:10am   2 Most recent comment from TheFox Support:Hello Merijn,You can add this custom css ( thefox > styling options ) :.page_title_ctn h1 { display: inline-block; float:none; }.page_title_ctn .table_wrapper { text-align:center; }This should do the ... Marzia Agnetti enable some vc elementsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2019 at 9:40am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.