Public Tickets
Gustav Jönsson
Icons disappeared after updatingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 7, 2016 at 4:53am
6
Most recent comment from TheFox Support:Hello Gustav,For the Envato market plugin, when you have it installed click the "Envato Market" tab from the WordPress dashboard then generate a token from this page : https://build.envato.com/create ...
Andrew
Slider missing in Landing 01Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 5, 2016 at 7:04am
7
Most recent comment from Andrew :I have another question, just thought of it. Can I edit the colors used in the Woocommerce shop section?
Andrew
Plugin not installing correctlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 5, 2016 at 4:40am
3
Most recent comment from TheFox Support:Hello again,This is probably a problem with the folder permission settings on your server.First try to install the plugin directly from Plugins > Add new using the plugins zip file we joined to this ...
Michael Andreosky
Portfolio NavigationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 4, 2016 at 7:36am
2
Most recent comment from TheFox Support:Hello Michael, thanks for purchasing Thefox!For the portfolio filter, you need to use the tags not the category.This won't be a navigation tho, it will only filter the posts loaded in the page.Make su ...
Ed
More font-families for bodyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 4, 2016 at 7:13am
4
Most recent comment from TheFox Support:Hello Ed,The text block use the main body font, if you want to use a different font you can add a custom class to the column or text block then add custom css to change the font.Do not hesitate to con ...
Eze
Thefox theme looks terrible on opera mini mobile browsersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 3, 2016 at 7:45am
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend!
Regards.
Paul French
UpgradeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2016 at 5:39am
2
Most recent comment from TheFox Support:Hello Paul,1. Did you updated the slider after updating the theme?2. It depends, if you are using the really first version of the child theme then you may need to update the child theme, WordPress cha ...
Xavier
Custom links in menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2016 at 5:10am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Anh Khoa
FooterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2016 at 4:49am
4
Most recent comment from TheFox Support:Hello Anh,Unfortunately we don't support theme modifications, you would need to do this modification by yourself.Do not hesitate to contact us if you have more questions.
Regards.
Anh Khoa
Visual ComposerClosed
Pre-Sales Questions
Updated December 2, 2016 at 4:48am
2
Most recent comment from TheFox Support:Hello Anh,It depends of the plugins, our theme is modifying the default VC modules, some of the VC plugin or extensions also modify the default module so won't work or will overwrite our theme functi ...
Josh Elwood
WMPL OptionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2016 at 7:22am
2
Most recent comment from TheFox Support:Hello Josh,Yes, this is the WPML plugin.Do not hesitate to contact us if you have more questions.
Regards.
Peter
call to action - call to actionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2016 at 7:08am
2
Most recent comment from TheFox Support:Hello Peter,You can change the link fromhttp://google.comtotel:5551234567This should do the trick.Do not hesitate to contact us if you have more questions.
Regards.
Yazan
partner layoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2016 at 5:54am
6
Most recent comment from TheFox Support:Hello Yazan,This is not possible unfortunately, but if you don't have a direct link on the site there is few chances that the custom posts link will be registered in google.Use a simple name for the p ...
Meritxell Castillo
Change Staff CarrouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2016 at 8:37am
2
Most recent comment from TheFox Support:Hello again,
Add this custom css :.rstaff_01 .bw-wrapper { border:0px !important; }This should do the trick!Regards
mads
Full width fotterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2016 at 7:18am
2
Most recent comment from TheFox Support:Hello Mads,Unfortunately this is not possible without modifying the php file, you could do this easily by using a child theme and make modifications to the footer.phponly need to change the tag posi ...