Public Tickets
Richard
Anchor in menu not working properlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 1, 2016 at 4:32am
14
Most recent comment from TheFox Support:Hello Oaks,
Thanks a lot, we just replied to your ticket.
Regards
Richard
How to combine anchorlinks and unique menu's for a pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 1, 2016 at 4:32am
8
Most recent comment from TheFox Support:Hello Oaks,Thanks a lot, we just replied to your ticket.Regards
Gustav Jönsson
Full width!?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2016 at 4:40am
2
Most recent comment from TheFox Support:Hello Gustav, thanks for purchasing Thefox!Reading your post I think it's maybe a problem with the server settings, preset and theme options error are usually linked to server settings.For the demo ...
Beatriz
Guest author linksClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 29, 2016 at 10:54am
8
Most recent comment from TheFox Support:Hello Beatriz,thanks for the additional information!This will help if an other client has the same problem.Do not hesitate to contact us if you have more questions.
Regards.
Beatriz
Change style and other questionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 29, 2016 at 10:53am
17
Most recent comment from TheFox Support:Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Regards.
Jorge
Hamburguer menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 28, 2016 at 5:13am
2
Most recent comment from TheFox Support:Hello Jorge, thanks for purchasing Thefox!You mean you want to remove the hamburger menu button?Add this custom css ( thefox > styling options ) :to remove the menu hamburger :#nav_button, #nav_but ...
Son Hoang
Installing One PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 28, 2016 at 4:09am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Beatriz
TranslationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 6:13am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
ChromaComunicacion
Activate Visual composer pluginClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 6:12am
2
Most recent comment from TheFox Support:Hello ChromaComunicacion, thanks for purchasing Thefox!You can activate and use the plugin, the "activate" the plugin is only to activate the plugin auto update.Please check the following articles :P ...
Eliacin
Disable scroll to top accordionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 6:02am
2
Most recent comment from TheFox Support:Hello Eliacin,
You can do this but you will need to go edit the customjs.js file, also you should use a child theme to do this.
You need to go edit the file and change this :
...
Chris
Link order staff pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 5:13am
8
Most recent comment from TheFox Support:Hello Chris,You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Global Cowork
Edit rd_shortcodesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 25, 2016 at 5:22am
2
Most recent comment from TheFox Support:Hello Global,Copy all the content of the rd_staff_posts and paste it in the functions.php then change the code the way you like.Do not hesitate to contact us if you have more questions.
Regards.
Hayley
Mobile Menu & Footer ConfigurationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 23, 2016 at 5:04am
4
Most recent comment from TheFox Support:Hello Hayley,I think the problem is that you forgot a }This is the correct code :@media only screen and (max-width: 767px){
#footer_coms .f_message_left { font-size:12px; }
}Don't forget the ...
Chris
Mobile Menu ConfigurationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2016 at 6:20am
4
Most recent comment from TheFox Support:Hello Chris,I think there is a problem related to one of the custom plugin or code you are using.We don't have this error, we checked the console and see it's a jquery related error which is generate ...
raydeeyo
Activate PluginsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2016 at 6:07am
2
Most recent comment from TheFox Support:Hello Raydeeyo,Those plugins are already activated, the "enter the license to activate the plugins" is only to get auto update.This is not needed because we will include the plugin newest version eve ...