Public Tickets
Global Cowork
Portfolio excerptClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 4, 2016 at 4:51am
2
Most recent comment from TheFox Support:Hello Global,The portfolio use the excerpt, that's why html are not take in count.If you edit the php file and change the excerpt to the_content() or you can modify the excerpt function :http://wordp ...
Mario
TheFox version 2Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 3, 2016 at 6:26am
2
Most recent comment from TheFox Support:Hello Mario,Please go check the theme panel under Thefox > Header stylingSee if you can choose to make the header full width, and also have option for the transparent header color text etc, if you se ...
Oaks
Anchor links not working correctlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 3, 2016 at 6:07am
6
Most recent comment from TheFox Support:Hello Oaks,What you could try to do is go edit the customjs.js file ( thefox/js/ folder ).
setTimeout(function () {
if(j$('.header_bottom_nav').length > 0){
var h_height = j$("#header_ ...
Devin Meek
Wordpress failure noticeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 3, 2016 at 5:41am
8
Most recent comment from TheFox Support:Hello Adrian,Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Josh Elwood
Rev Slider Not WorkingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2016 at 3:56am
2
Most recent comment from TheFox Support:Hello Josh,Did you updated the theme and revolution slider, could you please tell us the version of the theme and plugins you are using ( Visual composer, revslider )Regards
Aaron
MenusClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2016 at 3:51am
8
Most recent comment from TheFox Support:Hello Aaron,Glad to have been able to help!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Richard
Anchor in menu not working properlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 1, 2016 at 4:32am
14
Most recent comment from TheFox Support:Hello Oaks,
Thanks a lot, we just replied to your ticket.
Regards
Richard
How to combine anchorlinks and unique menu's for a pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 1, 2016 at 4:32am
8
Most recent comment from TheFox Support:Hello Oaks,Thanks a lot, we just replied to your ticket.Regards
Gustav Jönsson
Full width!?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2016 at 4:40am
2
Most recent comment from TheFox Support:Hello Gustav, thanks for purchasing Thefox!Reading your post I think it's maybe a problem with the server settings, preset and theme options error are usually linked to server settings.For the demo ...
Beatriz
Guest author linksClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 29, 2016 at 10:54am
8
Most recent comment from TheFox Support:Hello Beatriz,thanks for the additional information!This will help if an other client has the same problem.Do not hesitate to contact us if you have more questions.
Regards.
Beatriz
Change style and other questionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 29, 2016 at 10:53am
17
Most recent comment from TheFox Support:Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Regards.
Jorge
Hamburguer menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 28, 2016 at 5:13am
2
Most recent comment from TheFox Support:Hello Jorge, thanks for purchasing Thefox!You mean you want to remove the hamburger menu button?Add this custom css ( thefox > styling options ) :to remove the menu hamburger :#nav_button, #nav_but ...
Son Hoang
Installing One PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 28, 2016 at 4:09am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Beatriz
TranslationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 6:13am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
ChromaComunicacion
Activate Visual composer pluginClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 6:12am
2
Most recent comment from TheFox Support:Hello ChromaComunicacion, thanks for purchasing Thefox!You can activate and use the plugin, the "activate" the plugin is only to activate the plugin auto update.Please check the following articles :P ...