Public Tickets
Eliacin
Disable scroll to top accordionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 6:02am
2
Most recent comment from TheFox Support:Hello Eliacin,
You can do this but you will need to go edit the customjs.js file, also you should use a child theme to do this.
You need to go edit the file and change this :
...
Chris
Link order staff pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 27, 2016 at 5:13am
8
Most recent comment from TheFox Support:Hello Chris,You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Global Cowork
Edit rd_shortcodesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 25, 2016 at 5:22am
2
Most recent comment from TheFox Support:Hello Global,Copy all the content of the rd_staff_posts and paste it in the functions.php then change the code the way you like.Do not hesitate to contact us if you have more questions.
Regards.
Hayley
Mobile Menu & Footer ConfigurationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 23, 2016 at 5:04am
4
Most recent comment from TheFox Support:Hello Hayley,I think the problem is that you forgot a }This is the correct code :@media only screen and (max-width: 767px){
#footer_coms .f_message_left { font-size:12px; }
}Don't forget the ...
Chris
Mobile Menu ConfigurationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2016 at 6:20am
4
Most recent comment from TheFox Support:Hello Chris,I think there is a problem related to one of the custom plugin or code you are using.We don't have this error, we checked the console and see it's a jquery related error which is generate ...
raydeeyo
Activate PluginsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2016 at 6:07am
2
Most recent comment from TheFox Support:Hello Raydeeyo,Those plugins are already activated, the "enter the license to activate the plugins" is only to get auto update.This is not needed because we will include the plugin newest version eve ...
Al Winchell
columsn spacingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 21, 2016 at 4:50am
2
Most recent comment from TheFox Support:Hello AI,If you want to do this you would need to use a custom class to the row or column and add custom css to remove the space.Do not hesitate to contact us if you have more questions.
Regards.
Beatriz
Mobile version failuresClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 21, 2016 at 4:43am
10
Most recent comment from TheFox Support:Hello Beatriz,You're welcome!If you can give us a link when your site is online we will be able to check the problem.Do not hesitate to contact us if you have more questions.
Regards.
Rachel
Tables HTML codeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 20, 2016 at 5:13am
2
Most recent comment from TheFox Support:Hello Rachel,Unfortunately this is currently not possible using our tables modules.You would need to use a custom table to do this.Sorry for not being able to help you this time.Do not hesitate to con ...
Hayley
Button display on mobile device on Slider RevolutionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 20, 2016 at 5:04am
2
Most recent comment from TheFox Support:Hello again,First for the Slider revolution if advise you to check their online documentation : https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Deactivating the responsiv ...
Eric
Portfolio galleryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 20, 2016 at 4:41am
4
Most recent comment from TheFox Support:Hello Eric,Thanks for the feedback.1. You are right, we will add this option in the next update.2. Thanks for lettings us now, our team will check this.3. This is definitely something that will be add ...
kalai
PortfolioClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 20, 2016 at 4:36am
2
Most recent comment from TheFox Support:Hello Kalai,This is because currently on the page, only 2 posts that contain the tag are loaded.If you click load more, then more posts will happens.The tags filter only filter the posts already loade ...
Marcela
Icon boxes - LayersliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 18, 2016 at 4:57am
4
Most recent comment from TheFox Support:Hello Marcela,This problem is from your server settings, you need to increase the server memory.Please contact your host and ask them to change the settings to the one you can find in this article :Wh ...
Hayley
Fox Favicon wont disappearClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 18, 2016 at 4:18am
2
Most recent comment from TheFox Support:Hello again!When we checked your site we see that no favicon is set.I think the browser use thefox favicon from the cache because no favicon is currently set.If you add your own I think the problem ...
Andrew Gikei
How do i hide first sentence of post from blog? Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 17, 2016 at 10:07am
6
Most recent comment from TheFox Support:Hello Andrew,What do you mean by your main page?Could ou share us a link and a screenshot if possible.Regards