Okay

Public Tickets

kalai PortfolioClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 20, 2016 at 4:36am   2 Most recent comment from TheFox Support:Hello Kalai,This is because currently on the page, only 2 posts that contain the tag are loaded.If you click load more, then more posts will happens.The tags filter only filter the posts already loade ... Marcela Icon boxes - LayersliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 18, 2016 at 4:57am   4 Most recent comment from TheFox Support:Hello Marcela,This problem is from your server settings, you need to increase the server memory.Please contact your host and ask them to change the settings to the one you can find in this article :Wh ... Hayley Fox Favicon wont disappearClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 18, 2016 at 4:18am   2 Most recent comment from TheFox Support:Hello again!When we checked your site we see that no favicon is set.I think the browser use thefox favicon from the cache because no favicon is currently set.If you add your own I think the problem ... Andrew Gikei How do i hide first sentence of post from blog? Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 17, 2016 at 10:07am   6 Most recent comment from TheFox Support:Hello Andrew,What do you mean by your main page?Could ou share us a link and a screenshot if possible.Regards Beatriz Mobile version failuresClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 16, 2016 at 10:53am   3 Most recent comment from Beatriz:Sorry! I have copy de order ID. I'll open a new ticket Jake Elslehy Plugins "Download failed. cURL error 7: couldn't connect to host"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 15, 2016 at 5:13am   3 Most recent comment from TheFox Support:Hello Jake, thanks for purchasing Thefox!Glad to hear that you have been able to fix the problem.Do not hesitate to contact us if you have more questions.Have a nice weekend! Regards. Mauricio Woocommerce category page issuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2016 at 5:40am   3 Most recent comment from TheFox Support:Hello Mauricio,Glad to hear that!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Josianne Masseau Blogging App not able to connect to blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2016 at 5:37am   2 Most recent comment from TheFox Support:Hello Josianne,I think it's a problem related to the server and not our theme, we don't have any special code that block access for apps.Please try to contact your host support for this problem.Do not ... Mauricio Checkout steps not being validatedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2016 at 5:35am   6 Most recent comment from TheFox Support:Hello Mauricio, Glad to hear that!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Douglas Make fewer HTTP requestsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 14, 2016 at 4:59am   4 Most recent comment from TheFox Support:Hello Douglas,The wp fastest cache is simple and alow to put the the js and css together without causing conflict ( if you are only using the plugins our theme include you shouldn't have any problem ) ... Cbr Portflio Single PageClosed Pre-Sales Questions   Updated October 14, 2016 at 4:51am   2 Most recent comment from TheFox Support:Hello Cbr,Yes you can change the thumbnail size if needed, or create the portfolio post as a page so you can make the content show the way you like.Do not hesitate to contact us if you have more quest ... Janna Staff thumbnail sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 13, 2016 at 6:14am   9 Most recent comment from TheFox Support:Hello Janna,If you use the no navigation mode, then go to the main theme file and go tothefox/functions/rd_shortcodes and open the rd_recent_blog_posts.phpthen copy all the content except the first li ... gili visual composer post gridClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 11, 2016 at 3:33am   2 Most recent comment from TheFox Support:Hello Gili, thanks for purchasing Thefox!Our theme and the visual composer use a different bootstrap that's why we disabled the grid module.If you need a custom grid plugin we recommend this one which ... Al Winchell menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2016 at 8:48am   4 Most recent comment from TheFox Support:Hello again,You're welcome.Using WooCommerce those buttons will only lead the user to the page where they can register for the woocommerce part.If you want to create two buttons to your main menu what ... Richard Text getting out of the boxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 10, 2016 at 4:42am   4 Most recent comment from TheFox Support:Hello again,Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day! Regards.