Public Tickets
Leni
Woocommerce Update BugClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 7:17am
5
Most recent comment from TheFox Support:Hello Leni,We are working on the update, a new version of the theme should be ready today.Sorry for the inconvenience and thanks for your patience.Regards
Alfasecur
Image StaffClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 17, 2016 at 7:51am
8
Most recent comment from TheFox Support:Glad to hear that !Do not hesitate to contact us if you have more questions.
Regards.
Jennifer
On Blog, remove comment count and heart count.Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 15, 2016 at 7:08am
8
Most recent comment from TheFox Support:Hello Macacafrune,I am sorry but can you please create a new ticket so we can verify your purchase.Also in the new ticket please give us a link to your blog pageThanks in advance!
Oriana
Issue with Contact Form 7's radio buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 15, 2016 at 6:46am
8
Most recent comment from TheFox Support:Hello Oriana,Glad to hear that you don't have any problem on your live site.Thanks for using our theme! Also Oriana, I don't know if you have done it yet but if you could rate our theme 5 stars on ...
Jochen
Social IconsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 13, 2016 at 7:08am
10
Most recent comment from TheFox Support:Hello Jay,I replied to your private ticket.Regards
Josh
Top Bar Border Spacing: A Touch OffClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 11, 2016 at 7:50am
6
Most recent comment from TheFox Support:Hello Josh,Glad to hear that!For the tickets you can't do this, only our staff can do it, we will close the ticket if needed.Do not hesitate to contact us if you have more questions.
Regards.
Suvi Tikka
how to make all the buttons in the theme consistent - how to edit the look of the trending blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 11, 2016 at 7:21am
4
Most recent comment from TheFox Support:Hello Mary,I am sorry but could you create a new ticket so we can verify your purchase?Thanks in advance.Regards
Josh
Visual Composer Still Slow After 4.11.2.1 UpdateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 10, 2016 at 7:41am
8
Most recent comment from TheFox Support:Hello Josh,We will update the theme this weekend and include the new version of the Visual Composer, maybe this will fix the problem.Regards
Gabriel
Visual Composer Not Showing UpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 9, 2016 at 7:25am
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Joshua
WooCommerce shop products pushed leftClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 8, 2016 at 8:32am
8
Most recent comment from TheFox Support:Hello Joshua,That's really strange that this problem is occuring, could you please tell us the version of WooCommerce you are using and also if you are using any other custom plugins?If you add a chil ...
Daniel C
Table rows are not alignedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 8, 2016 at 7:49am
8
Most recent comment from TheFox Support:Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Dawid
Revolution slider responsive buttonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 7, 2016 at 6:43am
5
Most recent comment from TheFox Support:Hello Marta,We updated the links.Regards
Alex
Masonry Display ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 7, 2016 at 6:34am
7
Most recent comment from TheFox Support:Hello Alex,Glad you found what you need to modifiy,Those 2 files are files we update almost every update, what you would need to do is to use a child theme and copy all the content of the ajax-handler ...
Alpesh
Mobile menu not displaying well can you please help meClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 1, 2016 at 7:14am
2
Most recent comment from TheFox Support:Hello Sigma,You can try to add this custom css ( thefox > styling options ) :@media only screen and (max-width: 1214px) and (min-width: 1034px) {.nav_type_5 ul li a { font-size: 14px; margin: 0p ...
Josh
Envato Toolkit Automatic UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 31, 2016 at 7:19am
3
Most recent comment from TheFox Support:Hello Josh,I hope you have been able to fix the issue.We are going to update our Theme update article because the envato tool kit changed for an other plugin since their API changed.Do not hesitate ...