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Public Tickets

Dave Images not displaying with posts on 'category' pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 26, 2016 at 11:51am   4 Most recent comment from TheFox Support:Hello Dave,Unfortunately if you don't want to touch the database or php file you will need to do it 1 by 1.Do not hesitate to contact us if you have more questions. Regards. Dru Body Background for Full Width LayoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 25, 2016 at 4:41am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Josh Portfolio Hover TextClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 22, 2016 at 8:43am   20 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Regards. Simon Parr Visual Composer Not WorkingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 21, 2016 at 8:52am   2 Most recent comment from TheFox Support:Hello Simon, thanks for purchasing Thefox!First you may want to update the theme to 1.593For the problem with the Templatera plugin, this doesn't come with our theme, so please remove it and it shoul ... Stephen Related Posts by Current Post CategoryClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 20, 2016 at 7:24am   2 Most recent comment from TheFox Support:Hello Stephen, thanks for purchasing Thefox!I am glad you like our theme!If you want to change the related post to check the category and not the tags then please edit the single-default.php ( TheF ... Benjamin Portfolio // Change portfolio overviewClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 20, 2016 at 7:22am   6 Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Regards. Gábor Weiszkopf An update to your purchaseClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 20, 2016 at 6:31am   2 Most recent comment from TheFox Support:Hello Gabor,It depends which version of wordpress and the version of the theme you are using, if you are currently using wordpress version that is older than 4.5 then you may not need to update the t ... Stratos Agiani Scrolling problem with pages with tabs and accordeinsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 19, 2016 at 7:07am   10 Most recent comment from TheFox Support:Hello Stratos,It would be awesome if you can send us the content of the page that has problem or give me a link and access to a backend where I can see the page content.Thanks a lot. Marco Lomonaco Issues on Windows phone and another questionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2016 at 8:43pm   5 Most recent comment from Marco Lomonaco:Hello,Yes, the other ticket is ok, the problem was solved. I didn't know I had to close the tickets once they're solved, sorry for that!About my actual problem, I used the standard browser (edge, la ... Liam Replace Icon with an ImageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2016 at 5:44am   2 Most recent comment from TheFox Support:Hello Liam, we saw and replied to your reply.You can re-contact us in this ticket if needed.Regards Meritxell Castillo Custom iconsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2016 at 5:44am   4 Most recent comment from TheFox Support:Hello Liam,It depends the icon you are using,You need to make a right click and see the icon class you are using, then you can add custom css to the icon class to put the image as a background.Do not ... Dave Blog Post links redirecting to home pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 18, 2016 at 5:26am   2 Most recent comment from TheFox Support:Hello Dave,It seems that only this post is not available,Maybe the permalink changed, so you can try to go to Settings > Permalinks and click save changes.If that doesn't fix the problem go edit the ... Kayla Parallax not working in EdgeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 17, 2016 at 8:29pm   4 Most recent comment from Kayla:HiWe are using the most up to date version of edge..The problem is we could disable our minify option but without it the site is so slow it is almost unusable..Is there anyway you can help with site s ... Josh Remove Blog Slider ExcerptClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 16, 2016 at 7:28am   2 Most recent comment from TheFox Support:Hello Josh,You can add this custom css ( thefox > styling options ) :.slide_post_info p { display:none; }This should do the trickDo not hesitate to contact us if you have more questions. Regards. Dan Remove Header Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 16, 2016 at 7:14am   4 Most recent comment from TheFox Support:Hello Dan, I am not sure to understand which part of the page you want to remove, the white block you see under the footer is showing because your page don't have any content. The code we sent y ...