Okay

Public Tickets

Francesco Chinello Sidebar IssueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 7, 2016 at 5:49am   2 Most recent comment from TheFox Support:Hello Francesco,Can you try to disable all the additional plugin you are using and see if you still have the same problem?Regards Leni PHP 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 6:00am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Josh Blog Slider Background ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 5:57am   4 Most recent comment from TheFox Support:Hello Josh,This is nothing to worry about!Do not hesitate to contact us if you have more questions. Regards. Pong Recent Blog Posts on TabsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 5:45am   4 Most recent comment from TheFox Support:Hello,I am sorry "can't" make the slider vertical.Regards cha image in megamenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 5:45am   2 Most recent comment from TheFox Support:Hello Cha,If you use a sidebar in the menu you can use the text widget or image widget, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_doc ... Udo WordPress 4.5.1, VisualComposer 4.11.2.1Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 6:00am   3 Most recent comment from TheFox Support:Hello,Please :- Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest version : Theme update - Then go to Appearance > Install plugins to install the pl ... massimo all is missedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:58am   2 Most recent comment from TheFox Support:Glad to hear that everything is working now!Do not hesitate to contact us if you have more questions. Regards. Leni Endpoints and 404Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:21am   2 Most recent comment from TheFox Support:Hello Leni,Are you sure you made the woocommerce settings correctly? set the page etc?Please check the woocommerce documentation : https://docs.woothemes.com/documentation/plugins/woocommerce/getting ... Leni Password security settings too strictClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:19am   2 Most recent comment from TheFox Support:Hello Leni,It seems that wordpress made some change to avoid hack problem, this is not possible to change this settings but I think there is maybe a plugin able to change this settings.Do not hesita ... Francesco Chinello Social Share ButtonsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:02am   6 Most recent comment from TheFox Support:Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions. Regards. Johan Pricing Tables MissingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2016 at 6:21am   2 Most recent comment from TheFox Support:Hello Johan,That's really strange, what is the version of the theme, wordpress and also do you have the thefox custom posts plugin activated?Regards Marius Icons in VCClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2016 at 6:04am   2 Most recent comment from TheFox Support:Hello Marius, thanks for purchasing Thefox!Please :- Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest version : Theme update - Then go to Appearanc ... Benjamin ​Adding a read more button to the Auto-Generated Staff Member DescriptionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2016 at 5:25am   2 Most recent comment from TheFox Support:Hello Benjamin,This is currently not possible without modifying the staff posts module php.Do not hesitate to contact us if you have more questions. Regards. Gábor Weiszkopf Landing slider/Logo formatClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 3, 2016 at 4:29am   2 Most recent comment from TheFox Support:Hello Gábor,First for the logo, it is showing as a size for 250x52 pixel, so the image size you need to use is 500x104Using a bigger image will in fact reduce the image quality.For the slide image, ... Steve utm trackingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 28, 2016 at 5:29am   4 Most recent comment from TheFox Support:Hello Steve, I think a plugin for the analytics won't be the one that will really slow your website. If you want to put your code directly in the file then you would need to modify the header.p ...