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Public Tickets

Reid Horton Mobile Menu Does Not Work At AllClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 11, 2016 at 7:38am   2 Most recent comment from TheFox Support:Hello,We just tried to check your site and it is working without any problem.Please try to clear the browser cache and also your local cache.Regards Pong Vertical Tabs / TourClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 10, 2016 at 7:29am   3 Most recent comment from TheFox Support:Hello Pong,Glad to hear that!Do not hesitate to contact us if you have more questions. Regards. Alexandre Make personal type footerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 8, 2016 at 8:31am   3 Most recent comment from TheFox Support:Hello Alexandre,We are just contacting you to see if everything is fine and if it's ok to close your ticket.Also I don't know if you have done it yet but if you could rate our theme 5 stars on the ... Luis Other demosClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 8, 2016 at 7:00am   2 Most recent comment from TheFox Support:Hello Luis, thanks for purchasing Thefox!All the pages you can see on the main demo is in the Classic demo.The trending demo will import the content of : http://thefoxtrending.wpengine.com/The busin ... Francesco Chinello Sidebar IssueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 7, 2016 at 5:49am   2 Most recent comment from TheFox Support:Hello Francesco,Can you try to disable all the additional plugin you are using and see if you still have the same problem?Regards Leni PHP 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 6:00am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Josh Blog Slider Background ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 5:57am   4 Most recent comment from TheFox Support:Hello Josh,This is nothing to worry about!Do not hesitate to contact us if you have more questions. Regards. Pong Recent Blog Posts on TabsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 5:45am   4 Most recent comment from TheFox Support:Hello,I am sorry "can't" make the slider vertical.Regards cha image in megamenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 6, 2016 at 5:45am   2 Most recent comment from TheFox Support:Hello Cha,If you use a sidebar in the menu you can use the text widget or image widget, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_doc ... Udo WordPress 4.5.1, VisualComposer 4.11.2.1Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 6:00am   3 Most recent comment from TheFox Support:Hello,Please :- Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest version : Theme update - Then go to Appearance > Install plugins to install the pl ... massimo all is missedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:58am   2 Most recent comment from TheFox Support:Glad to hear that everything is working now!Do not hesitate to contact us if you have more questions. Regards. Leni Endpoints and 404Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:21am   2 Most recent comment from TheFox Support:Hello Leni,Are you sure you made the woocommerce settings correctly? set the page etc?Please check the woocommerce documentation : https://docs.woothemes.com/documentation/plugins/woocommerce/getting ... Leni Password security settings too strictClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:19am   2 Most recent comment from TheFox Support:Hello Leni,It seems that wordpress made some change to avoid hack problem, this is not possible to change this settings but I think there is maybe a plugin able to change this settings.Do not hesita ... Francesco Chinello Social Share ButtonsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 5, 2016 at 5:02am   6 Most recent comment from TheFox Support:Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions. Regards. Johan Pricing Tables MissingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2016 at 6:21am   2 Most recent comment from TheFox Support:Hello Johan,That's really strange, what is the version of the theme, wordpress and also do you have the thefox custom posts plugin activated?Regards