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Public Tickets

Luuk Translating / language issueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 5, 2016 at 7:24am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Clint Demo Does Not LoadClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2016 at 9:21am   7 Most recent comment from TheFox Support:Hello Clint,Glad to hear that!Do not hesitate to contact us if you have more questions. Regards. Tom Styling Options not taking effectClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2016 at 9:17am   2 Most recent comment from TheFox Support:Hello Tom, I am sorry but we only do support for verified customer. Could you please create a ticket under Thefox category so we can verify your purchase. Thanks in advance. Regards Justin Martin Loader BackgroundClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2016 at 9:16am   6 Most recent comment from TheFox Support:Hello Justin,Then add this :#jpreOverlay.dark_loader .thefox_bigloader .loader_inner { background:#000000; }This should do the trick.Regards Steve Which file does this code belong toClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2016 at 9:06am   4 Most recent comment from TheFox Support:Hello Steve,You're welcome!I am glad you have been able to fix the problem.Do not hesitate to contact us if you have more questions. Regards. Josh Use Any FontClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 2, 2016 at 10:29am   4 Most recent comment from TheFox Support:You're welcome!Glad to hear that the problem was fixed.Do not hesitate to contact us if you have more questions. Regards. Chase Portfolio Video Embed ShortcodeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 1, 2016 at 8:59am   4 Most recent comment from TheFox Support:Hello Chase,Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions. Regards. Mallow Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2016 at 11:11am   8 Most recent comment from TheFox Support:Hello Mallow,You're welcomeGlad to hear that!I am sorry that you had to buy an other plugin.Do not hesitate to contact us if you have more questions. Regards. Meritxell Castillo Staff membersClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2016 at 11:01am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Meritxell Castillo Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 31, 2016 at 11:01am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. George K Moving site - pricing tablesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 30, 2016 at 7:52am   4 Most recent comment from TheFox Support:Hello George,Thanks for the additional feedback.That's strange, we will check if we got the same error.Regards Paula Del Mas Transitions and animationClosed Pre-Sales Questions   Updated March 30, 2016 at 7:51am   2 Most recent comment from TheFox Support:Hello Paula,Yes of course, any animation on the site can be changed or disabled.Do not hesitate to contact us if you have more questions. Regards. Johan Demo Content and Plugin Fail To Install on LocalhostClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 30, 2016 at 6:59am   2 Most recent comment from TheFox Support:Hello Johan, thanks for purchasing Thefox!The problem you have with the demo import is because you don't have our custom plugin installed, so wordpress can't import the portfolio and other custom post ... Rick FooterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2016 at 7:58am   2 Most recent comment from TheFox Support:Hello Rick, thanks for purchasing Thefox!If you want to change the footer you can change from Thefox > footer styling.To add widget you need to go to Appearance > widgets.About the plugins they are ... Udo Categories template?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 29, 2016 at 7:56am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards.