Public Tickets
Howard
Mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 8, 2016 at 8:02am
3
Most recent comment from TheFox Support:Hello again,Glad to hear that you have been able to found the solution.Do not hesitate to contact us if you have more questions.
Regards.
Howard
Inserting and styling tablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 8, 2016 at 8:02am
6
Most recent comment from TheFox Support:Hello Howard,Glad to hear that you have found a way to accomplish what you needed.Thanks for your feedback.Regards
Laz
Hide post type on search page Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 7, 2016 at 7:06am
4
Most recent comment from TheFox Support:Hello Laz,Oh, I see I was wondering why you wanted to hide also the post type.You need to go edit the search.php file and remove this line ( line 165 ).The line number may differ since your file has ...
Francisco
images front page issueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 6, 2016 at 10:45am
2
Most recent comment from TheFox Support:Hello Francisco, thanks for purchasing Thefox!Glad you like the theme!How are you creating the blog page?What you should have is a page using the "blog module" not the Settings > readings blog posts ...
Kyriakos
Language FlagClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 5, 2016 at 10:57am
4
Most recent comment from TheFox Support:Hello Gaute,The polylang plugin should be working with thefox but the topbar language drop down will only be available for the wpml plugin.Do not hesitate to contact us if you have other questions.Re ...
Fujita
how to change font color in author profile?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 4, 2016 at 9:10am
6
Most recent comment from TheFox Support:Hello Fujita,We just checked and verified your support has been extended to August 31, thanks for extended the support.Do not hesitate to contact us if you have other questions.Have a nice weekend!Reg ...
Britta
Responsive design not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 3, 2016 at 9:05am
11
Most recent comment from TheFox Support:Hello Britta,
I think the problem is your server speed, the page just doesn't load the css and js file correctly that why your site looks bad.
Even when I check on my PC sometimes it doesn't ...
Josh
Theme UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 3, 2016 at 8:36am
7
Most recent comment from TheFox Support:Hello Josh,You're welcome.Glad to hear that you have been able to fix the problem.Do not hesitate to contact us if you have more questions.
Regards.
Jochen
Bolg-PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2016 at 10:03pm
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions,Regards
Alex
Website is now incredibly slowClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2016 at 5:51pm
2
Most recent comment from TheFox Support:Hello Alex,1. The problem maybe the wp-optimize and w3 total cache configuaration.For the text bog bugging I think it has something to do with the additional plugins you are using.Also it is maybe a ...
Howard
Masonry image galleryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2016 at 8:46am
7
Most recent comment from TheFox Support:Hello Howard,Yes this is possible but this will need php modifications.Also Howard it seems that your support license has expired, next time if you need our help you will need to renew the support or ...
Monty
DemoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2016 at 8:35am
2
Most recent comment from TheFox Support:Hello Monty, thanks for purchasing Thefox!Yes, this is possible you can import the classic demo that contains the one page page.Or if you just want the one page page then you can create a new page, a ...
Jessica
Blog Carousel mobile style 2 (full width row)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2016 at 8:28am
4
Most recent comment from TheFox Support:Hello Jesscia,You don't need to re-purchase, you can download it from themeforest or check how to update the theme and follow the step we written in our previous reply.Also Jessica it seems that your ...
Howard
Blank white Admin areaClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 1, 2016 at 5:35pm
9
Most recent comment from TheFox Support:Glad to hear that!Also your support license is ending today, you may want to buy a new copy of the theme or extend it ( if you extend it today I think you still can get a discount )Regards
altea
enable mobile menu 1075px widthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 26, 2016 at 11:46am
4
Most recent comment from TheFox Support:Hello Altea,Try to add this custom css ( thefox > styling options ) :@media only screen and (max-width: 1075px) {header nav > ul {display:none!important;}#nav_button:before { font-family: "FontAwesome ...