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Public Tickets

Josh Custom Theme ColorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 10, 2016 at 5:58am   2 Most recent comment from TheFox Support:Hello Josh,You can edit the color for each part of the theme, fromThefox > header stylingThefox > Main content stylingThefox > Footer styling etcSome of the page content can be edited directly from th ... Coolty Hunter Background Video behavior changeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 9, 2016 at 8:14am   8 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.Regards. Sam Comments boxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 9, 2016 at 7:55am   2 Most recent comment from TheFox Support:Hello Sam, thanks for purchasing Thefox!To disable the comment for the page, go edit the page and :- click on "Screen options" ( top right of the screen )- check the "Discussion" checkbox- scroll down ... myron change/remove icon of Profile Testimonial elementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 8, 2016 at 10:15am   6 Most recent comment from TheFox Support:Hello,Also add this css:.rd_profile_testimonial .tm_quote::after { display:none;}That should do the trick.Do not hesitate to contact us if you have more questions.Regards. Marie Background VideoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 6, 2016 at 5:45pm   5 Most recent comment from Coolty Hunter:I am canvassing for solutions to my video issue. The link that is provided below does not lead to an active page.I may have to repost my own question Pathana Pricing TablesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 6, 2016 at 11:19am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekendRegards. Luke Pasternak transparent header problemClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 6, 2016 at 11:07am   2 Most recent comment from TheFox Support:Hello Luke, thanks for purchasing Thefox!To set the header to transparent you need to do it from the page options :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentat ... Anita Faile by demo content installationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 6, 2016 at 11:01am   5 Most recent comment from TheFox Support:Hello Alexandru,If you have those error it is because you imported the demo and don't have woocommerce installed, those errors are not important if you are not planning to use Woocommerce.Regards ali link on portfolios page missingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 6, 2016 at 10:23am   4 Most recent comment from ali:FIXED - PLEASE CLOSE Corla Youtube videoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2016 at 12:09pm   2 Most recent comment from TheFox Support:Hello Corla, We don't see any black strip currently, did yuo manage to fix the problem?The strips usually appear to adjust the ratio to the user screen.Do not hesitate to contact us if you have more q ... Stanley Duplicated Header on MobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2016 at 11:33am   2 Most recent comment from TheFox Support:Hello Stanley, thanks for purchasing Thefox!Could you please try to deactivate the minifying plugin you are using.I think this is causing the problem.If not please re-contact us.Regards Eunice Video backgroundClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2016 at 11:30am   2 Most recent comment from TheFox Support:Hello Eunice,Unfortunately mobile and tablet usually open video in other application this is why this doesn't work.We don't have a solution for this problem.Do not hesitate to contact us if you have m ... Chris Dermody visual composer on project pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2016 at 11:10am   3 Most recent comment from TheFox Support:Hello Chris, thanks for purchasing Thefox!Glad you have found the answer by yourself and sorry for not being able to help you this time.Do not hesitate to contact us if you have more questions.Regards ... Trond language (po)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2016 at 11:02am   12 Most recent comment from TheFox Support:Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions.Regards. Curtis Miller Google AnaliticsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2016 at 10:36am   4 Most recent comment from TheFox Support:Hello Curtis,thanks for the feedback, it seems that our team forgot to remove this part of the documentation.Thanks for letting us know and sorry for the inconvenience.Do not hesitate to contact us if ...