Public Tickets
Brian
Visual Composer updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 5, 2016 at 10:38am
2
Most recent comment from TheFox Support:Hello Brian,what you should do :- delete the visual composer- update the theme to 1.34- go to appearance > install plugins to install the version 4.8.1 of the visual composer.Do not hesitate to contac ...
Solomon ffe
How to hide 'leave a comment' on home pageClosed
Pre-Sales Questions
Updated January 4, 2016 at 12:43pm
2
Most recent comment from TheFox Support:Hello Solomon,1 )To remove the comment for the page please check this video : Video linkIf you want to remove the comment on only 1 page you need to go edit the page, on the right of the screen click ...
John
Is it possible to have video popups (lightbox) on the portfolio layouts?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 3, 2015 at 12:17pm
2
Most recent comment from TheFox Support:Hello John,Unfortunately this is currently not possible, you could make the portfolio post link to link to the video directly but can't make it open in a lightbox, if you want to use lightbox for all ...
Solomon ffe
I can't delete anything I installClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 31, 2015 at 6:49am
1
Most recent comment from Solomon ffe:Every time I try to delete something from the page, I click on trash etc. It doesn't delete, just stays the same.. Can someone explain what to do?I think I made a wrong setting.
Paul French
Caldera FormClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 30, 2015 at 9:33am
2
Most recent comment from TheFox Support:Hello again,The plugin should work with the theme but we don't have any special module or css for it.Do not hesitate to contact us if you have other questions.Regards
Kathy
Mobile VersionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 30, 2015 at 9:10am
4
Most recent comment from TheFox Support:Hello Kathy, sorry for the late reply.I am glad you have been able to figure it out,Do not hesitate to contact us if you have other questions.Have a nice week too and an happy new yearRegards
Otavio
Highlight MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 27, 2015 at 10:10pm
3
Most recent comment from Otavio:Ok, thanks for the reply.Happy new year!
Matthew
No Boxed layout with background imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 26, 2015 at 7:01am
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
juimingchen
let logo responsive in vary resolutionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2015 at 12:36pm
3
Most recent comment from juimingchen:thanks a lot it goes perfectly for now!
juimingchen
cant scroll down while page still loadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2015 at 11:03am
6
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Julien
Change text in "load more" buttonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2015 at 9:56am
6
Most recent comment from TheFox Support:Hello Julien,If you want to translate the theme, please go to the lang folder and open the fr_FR.po if you want to translate the theme to french, open it with Poedit, and use ctrl + f and search for L ...
Kathy
Staff MembersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 23, 2015 at 10:22am
2
Most recent comment from TheFox Support:Hello Kathy,Please try to go to Settings > permalinks and just click saves changes.This should fix the problem.Do not hesitate to contact us if you have other questions.Regards
Josh
Blog Post DatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 23, 2015 at 10:05am
2
Most recent comment from TheFox Support:Hello Josh,there is no option to remove only the dates on each posts or blog page,what you would need to do is modify the theme files and remove the date part or use the following custom css ( thefox ...
Julien
Reduce "padding-topClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 22, 2015 at 1:08pm
5
Most recent comment from Julien:This is perfect ! Thank you so much Matthew !Padding is now 20px and my homepage is great :)))I wish you nice holidays. Julien
John Brand
Canvas.js Type ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 22, 2015 at 10:26am
2
Most recent comment from TheFox Support:Hello John, thanks for purchasing Thefox!This error is not important, it will be generated when the canvas ( rounded progress bar ) is not showing when the page is loaded, it shouldn't slow down the w ...