Public Tickets
Jorge
Visual Composer - Frontend button does not appear Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 9:39am
6
Most recent comment from TheFox Support:Hello Richard,Since the file is from a sub folder you will need to modify the vc-functions.php from the main file.Do not hesitate to contact us if you have other questions.Regards
Eddie Chan
Hiding the simple loaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 8:34am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!You can add this custom css ( thefox > styling options ) :#preloader_3 { display:none; }Do not hesitate to contact us if you have other questions.Regards
Laz
Portfolio Filter has a side vertical scrollbar?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 12:45am
5
Most recent comment from Laz:I wont be using portfolios any longer so this is no longer required. Thank you for your help!
Richard
Slider not showing on a smartphoneClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2015 at 7:29am
27
Most recent comment from TheFox Support:Hi Richard,It was a problem with the cache, we made the modifications to the main theme media-queries_wide.css file but it seems that the website didn't update the cache, we switch to main theme then ...
Lars
Timeline optionClosed
Pre-Sales Questions
Updated November 14, 2015 at 9:49am
4
Most recent comment from TheFox Support:Hello,You can add this using the Timeline event moduleDo not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Edgar
Search BoxClosed
Pre-Sales Questions
Updated November 14, 2015 at 9:30am
2
Most recent comment from TheFox Support:Hello Edgar,Unfortunately this is not possible.Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Edgar
ProductClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 14, 2015 at 8:56am
5
Most recent comment from TheFox Support:Hello Edgar,I am sorry but could you update the theme to 1.34, I think it's one of the fix our team made in the new update.Do not hesitate to contact us if you have other questions.Have a nice weekend ...
Richard
How to make custom single.php file editable in backendClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:38pm
2
Most recent comment from TheFox Support:Hello Richard,Unfortunately this is not possible,You can make the visual composer available to edit the post content but you can't make the all page be editable with the visual composer if you used th ...
Joe
Using the Portfolio Post Widget (footer)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:28pm
4
Most recent comment from TheFox Support:If you still have any problem do not hesitate to contact us.Regards
jason
Custom Submit Button TextClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:28am
2
Most recent comment from TheFox Support:Hello Jason, thanks for purchasing Thefox!You can change the contact form from the Contact tab, please check this documentation for more information :http://thefoxwp.com/wp-content/themes/TheFox/inclu ...
Shawn
Button on Menu Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:22am
2
Most recent comment from TheFox Support:Hello Shawn,This is not possible but what you could do is add a custom link to your menu and add a class to the menu item, then add custom css to make the menu item like a button.Do not hesitate to co ...
Shawn
White menu line won't go away Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:21am
2
Most recent comment from TheFox Support:Hello Shawn,You can remove it from Thefox > header styling :https://drive.google.com/file/d/0B4U2I7SLFLQYbDVSZHEyWlQyQ1U/view?usp=drivesdkDo not hesitate to contact us if you have other questions.Rega ...
Brad
Missing Demo Files (OnePage)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:17am
5
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Bianca
FooterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 11, 2015 at 12:24pm
2
Most recent comment from TheFox Support:Hello Bianca, thanks for purchasing Thefox!To add content to footer you need to go to appearance > widgetThen add widget to footer col 1 to 4The widget we used in the business 02 page is footer col 1 ...
Austin
Custom text in headerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 11, 2015 at 12:20pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have others questions.Regards