Public Tickets
Whitney
Weird break on 404 and single post blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 26, 2015 at 8:28am
6
Most recent comment from TheFox Support:Hello,Can you please go edit the php file and change section def_sectiontosection def_section clearfixThis will fix the problem.Do not hesitate to contact us if you have other questions.Regards
Alexander Schaefer
How to change text color in front of dark imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 25, 2015 at 8:45am
2
Most recent comment from TheFox Support:Hello Alexander,You can edit the blog post carousel module from the page and change the color of the module,Do not hesitate to contact us if you have other questions.Regards
dinesh
Mobile menuClosed
Pre-Sales Questions
Updated November 24, 2015 at 10:53am
2
Most recent comment from TheFox Support:Hello,I am sorry but can you please create a new ticket under thefox category so we can verify the purchase.We don't do support for unverified ticket.I hope you can understand.Regards
TEK
How can I link to a specific tabClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 24, 2015 at 10:12am
2
Most recent comment from TheFox Support:Hello Tek,We use different tab so this won't work, can you give us a link to your website, we maybe able to guide you how to do this using our tabs.Regards
Mike
Light logo comes up when the site is shared to FacebookClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 24, 2015 at 9:55am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Karim
Revolution SliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 23, 2015 at 10:31am
2
Most recent comment from TheFox Support:Hello Karim,Go to Appearance > install plugins.There you should be able to re-install the plugin.Do not hesitate to contact us if you have other questions.Regards
scott
active text in accordian fuzzyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2015 at 10:35am
2
Most recent comment from TheFox Support:Hello Scott,did you change the font for the theme?Can you please send us a link so we can see the problem and if we can give you some css to fix the problem.Regards
Chris McAuliffe
Full Width Top BarClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2015 at 10:30am
2
Most recent comment from TheFox Support:Hello Chris,You can add this custom css ( thefox > styling options ) :#top_bar .wrapper { width: 100%; padding: 0 30px;}This should do the trick,Do not hesitate to contact us if you have other questi ...
Potsky Mac
Footer type not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2015 at 10:21am
2
Most recent comment from TheFox Support:Hello Potsky, thanks for purchasing Thefox!The footer type will change the space at the top and bottom of the widget.It will also change the heading type of the widget.You can try to change the footer ...
juimingchen
auto resize post featured image Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:48am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
juimingchen
How to Set a mobile home pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:48am
10
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
TIM
Final tweaksClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:30am
14
Most recent comment from TheFox Support:Hello TIm,The purchase code you got with the theme can't be used for the plugins,If you want to udpate the plugins first make sure you have the latest version of the theme installed ( currently 1.34 ) ...
scott
full height backgroundClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:20am
2
Most recent comment from TheFox Support:Hello Scott,Row of the visual composer have a default bottom margin of 35px, please go edit the rows and change the bottom margin to 0.Do not hesitate to contact us if you have other questions.Regards
scott
using Onepage and revolution slider Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:34pm
2
Most recent comment from TheFox Support:Hello Scott, thanks for purchasing Thefox!What you can do is to go edit the slide of your slider and put an ID to the slide, then you can set the slider from the page options ( not from the visual com ...
Laz
Blog Post Grid Misalignment due to title lengthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:33pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards