Public Tickets
Ellison
Ultimate Addons for VCClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:26pm
2
Most recent comment from TheFox Support:Hello Ellison, thanks for purchasing Thefox!I think there maybe some problem using the ultimate addons for visual composer.If you want to make something like the page you send us it's easy,You can cre ...
Chris McAuliffe
Rev Slider LicenseClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:19pm
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
be_Conor
Comment Required FieldsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2015 at 8:54am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Olivier Sécher
No LoadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 10:09am
3
Most recent comment from TheFox Support:Hello Olivier, thanks for purchasing Thefox!I think you had a problem while importing the pages.Please go edit the page that doesn't load and click update.Then you will be able to access the page.Rega ...
Somerset Webservices
Single Image Caption - Bug NotificationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 9:43am
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Jorge
Visual Composer - Frontend button does not appear Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 9:39am
6
Most recent comment from TheFox Support:Hello Richard,Since the file is from a sub folder you will need to modify the vc-functions.php from the main file.Do not hesitate to contact us if you have other questions.Regards
Eddie Chan
Hiding the simple loaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 8:34am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!You can add this custom css ( thefox > styling options ) :#preloader_3 { display:none; }Do not hesitate to contact us if you have other questions.Regards
Laz
Portfolio Filter has a side vertical scrollbar?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 12:45am
5
Most recent comment from Laz:I wont be using portfolios any longer so this is no longer required. Thank you for your help!
Richard
Slider not showing on a smartphoneClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2015 at 7:29am
27
Most recent comment from TheFox Support:Hi Richard,It was a problem with the cache, we made the modifications to the main theme media-queries_wide.css file but it seems that the website didn't update the cache, we switch to main theme then ...
Lars
Timeline optionClosed
Pre-Sales Questions
Updated November 14, 2015 at 9:49am
4
Most recent comment from TheFox Support:Hello,You can add this using the Timeline event moduleDo not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Edgar
Search BoxClosed
Pre-Sales Questions
Updated November 14, 2015 at 9:30am
2
Most recent comment from TheFox Support:Hello Edgar,Unfortunately this is not possible.Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Edgar
ProductClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 14, 2015 at 8:56am
5
Most recent comment from TheFox Support:Hello Edgar,I am sorry but could you update the theme to 1.34, I think it's one of the fix our team made in the new update.Do not hesitate to contact us if you have other questions.Have a nice weekend ...
Richard
How to make custom single.php file editable in backendClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:38pm
2
Most recent comment from TheFox Support:Hello Richard,Unfortunately this is not possible,You can make the visual composer available to edit the post content but you can't make the all page be editable with the visual composer if you used th ...
Joe
Using the Portfolio Post Widget (footer)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:28pm
4
Most recent comment from TheFox Support:If you still have any problem do not hesitate to contact us.Regards
jason
Custom Submit Button TextClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2015 at 8:28am
2
Most recent comment from TheFox Support:Hello Jason, thanks for purchasing Thefox!You can change the contact form from the Contact tab, please check this documentation for more information :http://thefoxwp.com/wp-content/themes/TheFox/inclu ...