Public Tickets
TIM
Final tweaksClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:30am
14
Most recent comment from TheFox Support:Hello TIm,The purchase code you got with the theme can't be used for the plugins,If you want to udpate the plugins first make sure you have the latest version of the theme installed ( currently 1.34 ) ...
scott
full height backgroundClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:20am
2
Most recent comment from TheFox Support:Hello Scott,Row of the visual composer have a default bottom margin of 35px, please go edit the rows and change the bottom margin to 0.Do not hesitate to contact us if you have other questions.Regards
scott
using Onepage and revolution slider Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:34pm
2
Most recent comment from TheFox Support:Hello Scott, thanks for purchasing Thefox!What you can do is to go edit the slide of your slider and put an ID to the slide, then you can set the slider from the page options ( not from the visual com ...
Laz
Blog Post Grid Misalignment due to title lengthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:33pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Ellison
Ultimate Addons for VCClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:26pm
2
Most recent comment from TheFox Support:Hello Ellison, thanks for purchasing Thefox!I think there maybe some problem using the ultimate addons for visual composer.If you want to make something like the page you send us it's easy,You can cre ...
Chris McAuliffe
Rev Slider LicenseClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2015 at 2:19pm
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
be_Conor
Comment Required FieldsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2015 at 8:54am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Olivier Sécher
No LoadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 10:09am
3
Most recent comment from TheFox Support:Hello Olivier, thanks for purchasing Thefox!I think you had a problem while importing the pages.Please go edit the page that doesn't load and click update.Then you will be able to access the page.Rega ...
Somerset Webservices
Single Image Caption - Bug NotificationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 9:43am
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Jorge
Visual Composer - Frontend button does not appear Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 9:39am
6
Most recent comment from TheFox Support:Hello Richard,Since the file is from a sub folder you will need to modify the vc-functions.php from the main file.Do not hesitate to contact us if you have other questions.Regards
Eddie Chan
Hiding the simple loaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 8:34am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!You can add this custom css ( thefox > styling options ) :#preloader_3 { display:none; }Do not hesitate to contact us if you have other questions.Regards
Laz
Portfolio Filter has a side vertical scrollbar?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2015 at 12:45am
5
Most recent comment from Laz:I wont be using portfolios any longer so this is no longer required. Thank you for your help!
Richard
Slider not showing on a smartphoneClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2015 at 7:29am
27
Most recent comment from TheFox Support:Hi Richard,It was a problem with the cache, we made the modifications to the main theme media-queries_wide.css file but it seems that the website didn't update the cache, we switch to main theme then ...
Lars
Timeline optionClosed
Pre-Sales Questions
Updated November 14, 2015 at 9:49am
4
Most recent comment from TheFox Support:Hello,You can add this using the Timeline event moduleDo not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Edgar
Search BoxClosed
Pre-Sales Questions
Updated November 14, 2015 at 9:30am
2
Most recent comment from TheFox Support:Hello Edgar,Unfortunately this is not possible.Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards