Public Tickets
Matthew
Is it possible to change the header details for mobileClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 9, 2015 at 10:57am
4
Most recent comment from TheFox Support:Hello,If you want to hide the header for all screen just add :#header_container { display:none; }Do not hesitate to contact us if you have other questions.Regards
June dela Cruz
Page not found issue on IEClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 8, 2015 at 11:50am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!The link you gave us doesn't exist, this is why you can't find.Do you have a problem with your own website?Regards,
James
WooCommerce Product PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 8, 2015 at 10:45am
2
Most recent comment from TheFox Support:Hello James, thanks for purchasing Thefox!To modify the single product page layout this will need html and php modifications, the content you will add in the single post using the visual composer will ...
Sam
Remove bylines (author, category, comments) on blog Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 7, 2015 at 11:15am
4
Most recent comment from TheFox Support:You're welcome!You can try to add this custom css :.sb_widget { border: 1px solid #000000; padding: 20px; }Change the color code to the one you want to use.Do not hesitate to contact us if you have ot ...
Filipe Henriques
One Page SetupClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 6, 2015 at 10:54am
2
Most recent comment from TheFox Support:Hello Filipe, thanks for purchasing Thefox!Please check this documentation page to see how to set the one page : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentatio ...
Richard
Best practice for detailed search results when using Visual ComposerClosed
Pre-Sales Questions
Updated December 6, 2015 at 10:19am
2
Most recent comment from TheFox Support:Hello Richard,1. Unfortunately the pages / post created with the visual composer start with shortcode ( the one used to create row ) and if your search page / plugins do not filter shortcode then you ...
Tadeh
Sensei PluginClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 5, 2015 at 10:21am
2
Most recent comment from TheFox Support:Hello Tadeh,Unfortunately we didn't make the theme compatible and have no plan to make an update for it in the near future,also our support doesn't cover modifications so we won't be able to help you ...
Florcit
Contact Form / CodesClosed
Pre-Sales Questions
Updated December 4, 2015 at 11:56am
8
Most recent comment from TheFox Support:Hello,What version of thefox you are using,Also please disable the cache and minifying plugins.Regards
Aureo Melo
Problem full width backgroundClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 4, 2015 at 9:12am
4
Most recent comment from TheFox Support:Hello,Are you sure you browser size is set to 100%?ctrl + mouse scroll to change the size.If this is not the problem can you send us your site link.Do not hesitate to contact us if you have other ques ...
jay
Add widget to top barClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 3, 2015 at 10:11am
2
Most recent comment from TheFox Support:Hello Jay,Unfortunately we don't support for customization,The thing you would have to do is to add the custom code for the google translator in the header.php top_bar > wrapper div.Do not hesitate to ...
Otavio
Specific MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2015 at 10:56am
2
Most recent comment from TheFox Support:Hello Otavio, thanks for purchasing Thefox!You could change this specific page to use the "One page template" and then create a different menu and set it for the "One page menu"Do not hesitate to cont ...
Kate
Double Buttons & Related ProjectsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2015 at 10:34am
8
Most recent comment from TheFox Support:Ok that's strange, could you create a new ticket with the site and give us access to your dashboard.Thanks.
BEN
different sequenceClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2015 at 10:24am
2
Most recent comment from TheFox Support:Hello Ben, thanks for purchasing Thefox!The problem is that the posts height is different, it seems you removed the description to make the posts all the same size and that fixed the problem.Do not he ...
Olain Guirigay
Notice after updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2015 at 9:59am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Anesu
Visual Composer blank after uploadClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2015 at 10:49am
2
Most recent comment from TheFox Support:Hello Anesu, thanks for purchasing Thefox!Can you tell us what is the theme version and wordpress version you are using, also the visual composer version.What you can try to do :- delete the visual co ...