Public Tickets
Curtis Miller
Cache - Recommendations / Settings Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2015 at 10:45am
2
Most recent comment from TheFox Support:Hello Curtis,When looking to the website you sent us it's currently not using Thefox so it's hard to tell.But you may want to use wp super cache plugin, no need to use the minify settings just cache s ...
Raj
How to apply layouts on my blog page?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 27, 2015 at 7:28am
2
Most recent comment from TheFox Support:Hello Raj,You can add the blog module to the page and set it as your homepage, if you want to change the query order you will have to change the rd_blog.php or ajax-handlers.php if you are using the l ...
Joana Marques
Portfolio carouselClosed
Pre-Sales Questions
Updated November 27, 2015 at 7:25am
2
Most recent comment from TheFox Support:Hello Joana,I am sorry but we only provide support to confirmed purchase, can you please ask your employer to tell you the purchase so you can create a ticket under thefox category or tell him to crea ...
Jeremy Wiles
Uploaded image quality looks degradedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 27, 2015 at 7:10am
4
Most recent comment from TheFox Support:Hello Jeremy,This is really strange, if the thumbnail generated is use in a big place, the image will take all the width and maybe more big than the original size, this will make the image blurry, but ...
Nigel
setting sidebars programticallyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 26, 2015 at 9:11am
6
Most recent comment from TheFox Support:Hello Nigel,For the page that use sidebar there is a top padding of 100px for the posts and sidebar, you can change this by adding this custom css ( thefox > styling options ) :#sidebar,#posts { paddi ...
Whitney
Weird break on 404 and single post blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 26, 2015 at 8:28am
6
Most recent comment from TheFox Support:Hello,Can you please go edit the php file and change section def_sectiontosection def_section clearfixThis will fix the problem.Do not hesitate to contact us if you have other questions.Regards
Alexander Schaefer
How to change text color in front of dark imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 25, 2015 at 8:45am
2
Most recent comment from TheFox Support:Hello Alexander,You can edit the blog post carousel module from the page and change the color of the module,Do not hesitate to contact us if you have other questions.Regards
dinesh
Mobile menuClosed
Pre-Sales Questions
Updated November 24, 2015 at 10:53am
2
Most recent comment from TheFox Support:Hello,I am sorry but can you please create a new ticket under thefox category so we can verify the purchase.We don't do support for unverified ticket.I hope you can understand.Regards
TEK
How can I link to a specific tabClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 24, 2015 at 10:12am
2
Most recent comment from TheFox Support:Hello Tek,We use different tab so this won't work, can you give us a link to your website, we maybe able to guide you how to do this using our tabs.Regards
Mike
Light logo comes up when the site is shared to FacebookClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 24, 2015 at 9:55am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Karim
Revolution SliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 23, 2015 at 10:31am
2
Most recent comment from TheFox Support:Hello Karim,Go to Appearance > install plugins.There you should be able to re-install the plugin.Do not hesitate to contact us if you have other questions.Regards
scott
active text in accordian fuzzyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2015 at 10:35am
2
Most recent comment from TheFox Support:Hello Scott,did you change the font for the theme?Can you please send us a link so we can see the problem and if we can give you some css to fix the problem.Regards
Chris McAuliffe
Full Width Top BarClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2015 at 10:30am
2
Most recent comment from TheFox Support:Hello Chris,You can add this custom css ( thefox > styling options ) :#top_bar .wrapper { width: 100%; padding: 0 30px;}This should do the trick,Do not hesitate to contact us if you have other questi ...
Potsky Mac
Footer type not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2015 at 10:21am
2
Most recent comment from TheFox Support:Hello Potsky, thanks for purchasing Thefox!The footer type will change the space at the top and bottom of the widget.It will also change the heading type of the widget.You can try to change the footer ...
juimingchen
auto resize post featured image Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2015 at 10:48am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards