Public Tickets
Andrew
export page filesClosed
Pre-Sales Questions
Updated May 14, 2016 at 5:52am
2
Most recent comment from TheFox Support:Hello Andrew,The images will be replaced by Placeholder because of the copyrights.All the video we use are free to use tho.Do not hesitate to contact us if you have more questions.
Regards.
Wouter
Oder and link of staffClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 14, 2016 at 5:45am
22
Most recent comment from TheFox Support:Hello Kaur,I am sorry but can you create a new ticket under Thefox category giving us more information about your current settings.Regards
Dave
Updating Page resets slider options and tagClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 13, 2016 at 8:32am
2
Most recent comment from TheFox Support:Hello Dave, thanks for purchasing Thefox!That's really strange, it's maybe a problem with the server configuration.Maybe a database problem, since the page option and slug are saved in the database wh ...
Monika
circle chart with no %Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 13, 2016 at 8:26am
2
Most recent comment from TheFox Support:Hello Monika,This is the "count to" module using the big icon circle style.Do not hesitate to contact us if you have more questions.
Regards.
Josh
Blog Slider HeightClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 12, 2016 at 7:48am
2
Most recent comment from TheFox Support:Hello Josh,If you want to edit the slider size you need to go edit the rd_blog_slide.php which is in Thefox/functions/rd_shortcodes/ folderAnd change the dimension you can find line 121 (570, 545)Do ...
NoName
Recaptcha in Contact Form 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2016 at 7:46am
2
Most recent comment from TheFox Support:Hello NoName, thanks for purchasing Thefox!For the option you want to add this may required additional plugin or php modifications, unfortunately our support doesn't cover modifications.When using o ...
Reid Horton
Mobile Menu Does Not Work At AllClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2016 at 7:38am
2
Most recent comment from TheFox Support:Hello,We just tried to check your site and it is working without any problem.Please try to clear the browser cache and also your local cache.Regards
Pong
Vertical Tabs / TourClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2016 at 7:29am
3
Most recent comment from TheFox Support:Hello Pong,Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Alexandre
Make personal type footerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 8, 2016 at 8:31am
3
Most recent comment from TheFox Support:Hello Alexandre,We are just contacting you to see if everything is fine and if it's ok to close your ticket.Also I don't know if you have done it yet but if you could rate our theme 5 stars on the ...
Luis
Other demosClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 8, 2016 at 7:00am
2
Most recent comment from TheFox Support:Hello Luis, thanks for purchasing Thefox!All the pages you can see on the main demo is in the Classic demo.The trending demo will import the content of : http://thefoxtrending.wpengine.com/The busin ...
Francesco Chinello
Sidebar IssueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2016 at 5:49am
2
Most recent comment from TheFox Support:Hello Francesco,Can you try to disable all the additional plugin you are using and see if you still have the same problem?Regards
Leni
PHP 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 6:00am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Josh
Blog Slider Background ColorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 5:57am
4
Most recent comment from TheFox Support:Hello Josh,This is nothing to worry about!Do not hesitate to contact us if you have more questions.
Regards.
Pong
Recent Blog Posts on TabsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 5:45am
4
Most recent comment from TheFox Support:Hello,I am sorry "can't" make the slider vertical.Regards
cha
image in megamenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 5:45am
2
Most recent comment from TheFox Support:Hello Cha,If you use a sidebar in the menu you can use the text widget or image widget, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_doc ...