Public Tickets
Anna
Visual Composer and LayerSlider not updated - page brokenClosed
Pre-Sales Questions
Updated May 31, 2016 at 7:12am
2
Most recent comment from TheFox Support:Hello Anna,I am sorry but next time could you please create a ticket under thefox category because we can't verify your purchase.What you need to do is delete both plugins and then try to go to Appea ...
Josh
Mobile Menu Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 28, 2016 at 8:05am
4
Most recent comment from TheFox Support:Hello Josh,You're welcome!Glad to have been able to help,You can thanks us by thinking about using Thefox theme in your next project :)Do not hesitate to contact us if you have more questions.Have a n ...
Aasif Ebrahim
URGENT! Revolution Slider Update requiredClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 28, 2016 at 7:26am
9
Most recent comment from TheFox Support:Hello Aasif,We can't tell you how to do this because it differ depending your hosting, if you contact your host support and tell them about the problem and folder permissions they should be able to do ...
Darko Jergovic
Checkout-steps not working as they should - big usability issue accoording the interactionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 28, 2016 at 7:21am
6
Most recent comment from TheFox Support:Hello Tomweston, thanks for contacting us.This will be fixed in today update ( it should be release tonight ).Sorry for the inconvenienceDo not hesitate to contact us if you have more questions.
...
Katherine
Menu and HeaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 26, 2016 at 12:10pm
8
Most recent comment from TheFox Support:Hello Katherine,You're welcome1. If you want to do this : Go edit your current columns that doesn't show properly on mobile and check this box to make them hidden on mobilehttps://drive.google.com/ ...
Dave
Images not displaying with posts on 'category' pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 26, 2016 at 11:51am
4
Most recent comment from TheFox Support:Hello Dave,Unfortunately if you don't want to touch the database or php file you will need to do it 1 by 1.Do not hesitate to contact us if you have more questions.
Regards.
Dru
Body Background for Full Width LayoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 25, 2016 at 4:41am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Josh
Portfolio Hover TextClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 22, 2016 at 8:43am
20
Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions.
Regards.
Simon Parr
Visual Composer Not WorkingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 21, 2016 at 8:52am
2
Most recent comment from TheFox Support:Hello Simon, thanks for purchasing Thefox!First you may want to update the theme to 1.593For the problem with the Templatera plugin, this doesn't come with our theme, so please remove it and it shoul ...
Stephen
Related Posts by Current Post CategoryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 20, 2016 at 7:24am
2
Most recent comment from TheFox Support:Hello Stephen, thanks for purchasing Thefox!I am glad you like our theme!If you want to change the related post to check the category and not the tags then please edit the single-default.php ( TheF ...
Benjamin
Portfolio // Change portfolio overviewClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 20, 2016 at 7:22am
6
Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Regards.
Gábor Weiszkopf
An update to your purchaseClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 20, 2016 at 6:31am
2
Most recent comment from TheFox Support:Hello Gabor,It depends which version of wordpress and the version of the theme you are using, if you are currently using wordpress version that is older than 4.5 then you may not need to update the t ...
Stratos Agiani
Scrolling problem with pages with tabs and accordeinsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 19, 2016 at 7:07am
10
Most recent comment from TheFox Support:Hello Stratos,It would be awesome if you can send us the content of the page that has problem or give me a link and access to a backend where I can see the page content.Thanks a lot.
Marco Lomonaco
Issues on Windows phone and another questionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 18, 2016 at 8:43pm
5
Most recent comment from Marco Lomonaco:Hello,Yes, the other ticket is ok, the problem was solved. I didn't know I had to close the tickets once they're solved, sorry for that!About my actual problem, I used the standard browser (edge, la ...
Liam
Replace Icon with an ImageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 18, 2016 at 5:44am
2
Most recent comment from TheFox Support:Hello Liam, we saw and replied to your reply.You can re-contact us in this ticket if needed.Regards