Public Tickets
Jason
wordpres TheFox cover shows the results fail to 0%?Closed
Pre-Sales Questions
Updated October 7, 2015 at 9:15am
5
Most recent comment from TheFox Support:Hello Jason,First please create a new ticket under "Thefox" category so we can verify your purchase.Now that you have imported the demo you still need to import the revolution slider, also all the ima ...
Artur
footer columns stacking on tablet and similar resolutionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 6, 2015 at 9:53am
2
Most recent comment from TheFox Support:Hello Artur,Please try to add this custom css :@media only screen and (max-width: 1035px) {.widget_wrap:nth-child(3) {clear:both;}That should fix the problemDo not hesitate to contact us if you have o ...
Alexander
Footer stylesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 5, 2015 at 8:25am
4
Most recent comment from TheFox Support:Hello Alexander,If you want to add custom code for everypage under the header, then you could add it to the header.php file, you may want to use a child theme so it doesn't change if you update the th ...
Eric Bao
Woocommerce BreadcrumbClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 4, 2015 at 5:39pm
7
Most recent comment from TheFox Support:Hello Eric,For the shop page you need to edit the archive-product.phpRegards
Sputniq Design
Product image/galleyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 4, 2015 at 10:07am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Andrzej
Remove header/ menu bar?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 3, 2015 at 11:06am
5
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questionsRegards
Serena
A few questionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 3, 2015 at 9:04am
2
Most recent comment from TheFox Support:Hello Serena,First for the title,if you want to change the size and don't want it to breaks in two line add this custom css :.page_title_ctn h1 { font-size:24px; max-width:100%; }For the title height ...
SaneChoiceLtd
Mobile Menu Change post UpgradeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 2, 2015 at 8:20am
3
Most recent comment from TheFox Support:Glad to see you have been able to resolved the issue,We should have added a link with the changelog about the mobile menu.Thanks for the detailed post.Regards
SaneChoiceLtd
Search ResultsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2015 at 9:48am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Elvis Yuen
Editing Post FormatClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2015 at 8:36am
2
Most recent comment from TheFox Support:Hi,Unfortunately this is not possible without modifying the theme file.If you want to do this for the blog you will need to modify the rd_blog.php and ajax-handlers.phpDo not hesitate to contact us if ...
Andrea
Video background on mobileClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2015 at 8:33am
4
Most recent comment from TheFox Support:Hi, you're welcomeFor the first options, if you do this for every row then maybe it will take a little more time to load the page but depending on the content it won't really be a big change.If you se ...
Päivi
Missing strings in english language filesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2015 at 8:12am
6
Most recent comment from TheFox Support:You're welcome!Thanks for letting us know, about the 4k icons we will check what the problem.Sorry for the inconvenience and thanks for your feedback.Regards
Christopher
Sticky header on boxed layutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 30, 2015 at 3:34pm
2
Most recent comment from TheFox Support:Hello Christopher,Sorry for the late reply.You can do this by adding this custom css :#header_container { z-index:1 ; }that should do the trick.Do not hesitate to contact us if you have other question ...
Tadeh
EDDClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 30, 2015 at 1:07pm
2
Most recent comment from TheFox Support:Hello Tad,Thanks for your kinds words.Currently our themes doesn't have its own custom design for those plugins so having the dropdown we use for woocommerce won't be possible without modifiying or cr ...
Douglas
failing to loadClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 30, 2015 at 12:54pm
4
Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have other questions.Regards