Public Tickets
Luuk
buttons buttons buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 3, 2015 at 6:00am
5
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Have a nice week!Regards
studyowl
Change list for updates and compatible WordPress versionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 2, 2015 at 7:39pm
2
Most recent comment from TheFox Support:Hi De Ville,Unfortunately the release mail is released by envato and we can't add any information.You can see the changelog from the themeforest item page or in the documentation file.Do not hesitate ...
Jonas Arbius
Recent postsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 2, 2015 at 7:10pm
2
Most recent comment from TheFox Support:Hello Jonas,Unfortunately this is not possible and would need modifications of the theme file to add such options.Sorry for not being able to help you this time.If you need customization you can conta ...
middlep1 Middlemass
Setting global post optionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 2, 2015 at 12:05pm
2
Most recent comment from TheFox Support:Hello,If you want to do this you will need to modify the single-default.php file and change the php value directly.If you are using our latest child theme, then you can make the modifications directly ...
Rasheen Smith
Updates and customizationsClosed
Pre-Sales Questions
Updated September 2, 2015 at 11:49am
2
Most recent comment from TheFox Support:Hello,In fact update are not needed if your site works fine, we made an update for the wordpress 4.3 version, but if you didn't updated wordpress and your site is currently working without any problem ...
Kelsey
Required Plugins Failed InstallsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 2, 2015 at 10:51am
5
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Pete
UpdatingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 2, 2015 at 10:33am
6
Most recent comment from TheFox Support:Hello Pete,If you have modified the css or php files then you may lost your modifications, but if you only did modifications for color from the theme panel or custom css ( thefox > styling options ) t ...
Amie Richardson
subtitle / menu btnClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 1, 2015 at 1:28pm
2
Most recent comment from TheFox Support:Hi Amie, thanks for purchasing Thefox!In fact the theme doesn't use subtitle, it seems that our team forgot to fix the text, it should show "show breadcrumbs" and not "show breadcrumbs and subtitles". ...
alen
Internal links from portfolio imagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 1, 2015 at 11:49am
4
Most recent comment from TheFox Support:Hello Alen,You should ask them :I need a new custom field for the portfolio post to be able to make the portfolio post link to external link, the ajax-handlers.php and rd_portfolio.php file should als ...
Andrzej
tabli doesn't show carouselClosed
Pre-Sales Questions
Updated September 1, 2015 at 10:49am
2
Most recent comment from TheFox Support:Hello, thanks for contacting us.I am sorry but can you please create a new ticket under thefox category so we can verify your purchase.Thanks
Hanneke
!important tag in child themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 31, 2015 at 12:12pm
11
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Walter
Text and animationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 31, 2015 at 11:58am
11
Most recent comment from Walter:OK thanks
Martijn van Winden
Special Mobile DesignClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 29, 2015 at 1:51pm
2
Most recent comment from TheFox Support:Hello again,What we mean is that you will able to change the background and colors of the mobile menu. ( thefox > mobile menu styling )Do not hesitate to contact us if you have other questions.Regards
Martijn van Winden
menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 29, 2015 at 1:39pm
4
Most recent comment from TheFox Support:Hello Martijn,We published an update for our theme, when the theme is approved you will receive a mail from envato.Then download and update the theme and also update the visual composer plugins, that ...
Adam
Backend editor not appear for blog postsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 29, 2015 at 1:34pm
2
Most recent comment from TheFox Support:Hi Adam,Click on the visual composer tab then check the checkbox for the post type you want to be able to use the visual composer then click saves changes, even if the checkbox is already checked clic ...