Public Tickets
hayden
Navigation MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 20, 2015 at 10:17am
2
Most recent comment from TheFox Support:Hello Hayden,If you are using the latest version of the theme there is an options to disable the header to shrink.Please update the theme ( how to update : Theme update ) then go to thefox > header st ...
Saskia
Columns margins in VCPClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 20, 2015 at 9:25am
2
Most recent comment from TheFox Support:Hello Saskia, Thanks for purchasing Thefox!For the moment the row doesn't resize automatically even if you set the margin to 0.If you want to make 4 colored boxes without using a full width row then l ...
Kate
Site not loading since updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 18, 2015 at 12:03pm
5
Most recent comment from TheFox Support:Hello Ruff,We tried to update the version of the plugin directly but it seems that we can't install it we get a : "can't write to disk" to disk error,So I think it maybe a problem with your server, it ...
Terrymcd
Footer widthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 17, 2015 at 8:21pm
4
Most recent comment from TheFox Support:try to add important.footer_1_col .widget_wrap { width:100% !important; }
Tim
Hyperlink in Custom HeadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 17, 2015 at 8:01pm
2
Most recent comment from TheFox Support:Hello Tim,Yes this is not possible with the current version of the visual composer.Tomorrow a new version of the theme and visual composer should be available for download and a link option will be ad ...
Carsten
mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 17, 2015 at 7:20pm
4
Most recent comment from TheFox Support:Hello,Please try with this :#searchtop { display:none; }Do not hesitate to contact us if you have other questions.Regards
Balloot
PSD FILESClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 16, 2015 at 3:12pm
2
Most recent comment from TheFox Support:Hello,PSD can be use to see the design and to make a html out of it.If you are using the wordpress you can choose the navigation and footer from thefox > header styling and thefox > footer styling.Als ...
Bastian
Size for Fullscreen ImagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 16, 2015 at 10:51am
2
Most recent comment from TheFox Support:Hello Bastian,The image can't be imported because of the copyrights, I hope you understand.Thanks for letting us know about the typo miss.The dimensions of the image is 1920*500pxDo not hesitate to co ...
Charles
Slow, Unresponsive Admin PanelClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 14, 2015 at 9:09pm
2
Most recent comment from TheFox Support:Hi Charles, thanks for purchasing Thefox!Are this happening when you are editing the pages or even when you are on the dashboard? everywhere?Did you still have the same experience if you switch back t ...
Austin Thesing
Custom Text Below FooterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 14, 2015 at 10:33am
3
Most recent comment from Austin Thesing:Thanks this helped!
Giacomo
Site got slowerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 13, 2015 at 10:32am
6
Most recent comment from TheFox Support:Thanks for the feedback!
middlep1 Middlemass
Custom Permalink structure affecting Staff and Portfolio URL'sClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 13, 2015 at 9:12am
4
Most recent comment from TheFox Support:Hello,Thanks to your feedback in the next update we will change the plugin to the version we sent you.Do not hesitate to contact us if you have other questions.Regards
Jan
Compatibility with VC and Ninja FormsClosed
Pre-Sales Questions
Updated July 12, 2015 at 4:14pm
2
Most recent comment from TheFox Support:Hello Jan,First thanks for your interest in Thefox,About the version 4.6 of the Visual composer we are currently working on the update to make the theme compatible a lot of new options and modules cha ...
Samantha
Visual Composer License KeyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 11, 2015 at 9:37am
2
Most recent comment from TheFox Support:Hello Samantha,You don't need to do this, you only need to do this to get the auto update but we will add newest version when we update the theme.Please check this article for more information : Plugi ...
Ondrej Holman
Coming soon page does not show countdownClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 10, 2015 at 8:34pm
4
Most recent comment from TheFox Support:Glad to hear that!We have created our own share options for the theme, I am sorry but we don't know a good plugin for share options.Sorry for not being able to help you with this :(Do not hesitate to ...