Public Tickets
Ryan
Mega Menu underlineClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 7, 2015 at 1:50pm
2
Most recent comment from TheFox Support:Hello Ryan,Can you please tell us on what browser you see this, on chrome and firefox and ie we don't have this space you are showing.Regards
Martijn
two other questionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 5, 2015 at 6:57am
2
Most recent comment from TheFox Support:Hello Martijn,For the plugin, what is your version?Our theme is currently tested to 4.5.3,In the next version we will included the 4.6 version of the plugin.For the social icons currently there is no ...
Dean
Switching between Classic + Trending Demo's?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 5, 2015 at 6:42am
4
Most recent comment from TheFox Support:No problem,Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards
Austin Thesing
Can I set an external link for a portfolio itemClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 3, 2015 at 12:22pm
5
Most recent comment from TheFox Support:Hello Austin, that depend on which module,If you are using the portfolio module you can select the overlay effect.If you can give us a link or tell us about which part of the theme you are referring t ...
Thomas Thomas
Footer sizeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 1, 2015 at 8:06pm
4
Most recent comment from TheFox Support:Hi,Thanks for the screenshot,Please add this custom css to the custom css field ( Thefox > Styling options ) : .widget_pages .page_item a, .widget_nav_menu .menu-item a { padding: 8px 0px; }#recentcom ...
Alexander Chadwick
Classic DemoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 1, 2015 at 5:09pm
6
Most recent comment from TheFox Support:Hello, The woocommerce plugin is optional, if you want to use woocommerce please check this page of our documentation : woocommerceDo not hesitate to contact us if you have other questions.Regards
Joshua Smith
email - comming soonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 1, 2015 at 9:42am
2
Most recent comment from TheFox Support:Hello Joshua, thanks for the feedback.You are right, we will change this in on next update.Unfortunately we just published one today.It's a quick fix, open the coming_soon.php and on the line 21 chang ...
Lewis
Custom Staff fieldsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 30, 2015 at 8:04am
4
Most recent comment from TheFox Support:Glad you have been able to do what you were trying to!Do not hesitate to contact us if you have other questions :)Regards
Caleb
Staff Member Edits not showing VCClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 28, 2015 at 10:40am
2
Most recent comment from TheFox Support:Hello Caleb, thanks for purchasing Thefox!Please try to click on the visual composer tab and then make sure the "staff" is checked and then saves the changesAfter this you should be able to use the vi ...
Daniel
Contact FormsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 25, 2015 at 8:51pm
2
Most recent comment from TheFox Support:Hello Daniel, thanks for purchasing Thefox!That's strange, can you send us the form your are using.Try to use [text when you create a field, not [tel etcWaiting for your reply
Bill Robeson
PortfolioClosed
Pre-Sales Questions
Updated June 25, 2015 at 8:31pm
2
Most recent comment from TheFox Support:Hello Bill,I am sorry but can you please create a new ticket under thefox category so we can verify your purchase.And yes what you are wanting to do is possible.Thanks in advance
martin mcgarry
​Portfolio filter navigation missingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 25, 2015 at 12:23pm
6
Most recent comment from TheFox Support:I closed the ticket, it seems that only support team member can close the ticket.Have a nice day!
Fernando Santos
Contact form error messageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 25, 2015 at 9:28am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other problems.Regards
Kamil
Visual ComposerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 22, 2015 at 8:09pm
2
Most recent comment from TheFox Support:Hi,If you have installed the theme and installed the plugin you should be able to activate the visual composer.If you have not you can install the plugin from appearance > install plugin.You may want ...
Thomas Egan
Hide Menu/NavClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 22, 2015 at 6:37pm
7
Most recent comment from TheFox Support:Really strange, are you sure it's not a problem with the cache? You added the code to the same page or to the custom css field of the theme option panel?