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Public Tickets

Terrymcd Footer widthClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 17, 2015 at 8:21pm   4 Most recent comment from TheFox Support:try to add important.footer_1_col .widget_wrap { width:100% !important; } Tim Hyperlink in Custom HeadingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 17, 2015 at 8:01pm   2 Most recent comment from TheFox Support:Hello Tim,Yes this is not possible with the current version of the visual composer.Tomorrow a new version of the theme and visual composer should be available for download and a link option will be ad ... Carsten mobile menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 17, 2015 at 7:20pm   4 Most recent comment from TheFox Support:Hello,Please try with this :#searchtop { display:none; }Do not hesitate to contact us if you have other questions.Regards Balloot PSD FILESClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 16, 2015 at 3:12pm   2 Most recent comment from TheFox Support:Hello,PSD can be use to see the design and to make a html out of it.If you are using the wordpress you can choose the navigation and footer from thefox > header styling and thefox > footer styling.Als ... Bastian Size for Fullscreen ImagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 16, 2015 at 10:51am   2 Most recent comment from TheFox Support:Hello Bastian,The image can't be imported because of the copyrights, I hope you understand.Thanks for letting us know about the typo miss.The dimensions of the image is 1920*500pxDo not hesitate to co ... Charles Slow, Unresponsive Admin PanelClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 14, 2015 at 9:09pm   2 Most recent comment from TheFox Support:Hi Charles, thanks for purchasing Thefox!Are this happening when you are editing the pages or even when you are on the dashboard? everywhere?Did you still have the same experience if you switch back t ... Austin Thesing Custom Text Below FooterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 14, 2015 at 10:33am   3 Most recent comment from Austin Thesing:Thanks this helped! Giacomo Site got slowerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 13, 2015 at 10:32am   6 Most recent comment from TheFox Support:Thanks for the feedback! middlep1 Middlemass Custom Permalink structure affecting Staff and Portfolio URL'sClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 13, 2015 at 9:12am   4 Most recent comment from TheFox Support:Hello,Thanks to your feedback in the next update we will change the plugin to the version we sent you.Do not hesitate to contact us if you have other questions.Regards Jan Compatibility with VC and Ninja FormsClosed Pre-Sales Questions   Updated July 12, 2015 at 4:14pm   2 Most recent comment from TheFox Support:Hello Jan,First thanks for your interest in Thefox,About the version 4.6 of the Visual composer we are currently working on the update to make the theme compatible a lot of new options and modules cha ... Samantha Visual Composer License KeyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 11, 2015 at 9:37am   2 Most recent comment from TheFox Support:Hello Samantha,You don't need to do this, you only need to do this to get the auto update but we will add newest version when we update the theme.Please check this article for more information : Plugi ... Ondrej Holman Coming soon page does not show countdownClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 10, 2015 at 8:34pm   4 Most recent comment from TheFox Support:Glad to hear that!We have created our own share options for the theme, I am sorry but we don't know a good plugin for share options.Sorry for not being able to help you with this :(Do not hesitate to ... Mike Shortening the height of the title bar, and space between title and main contentClosed Pre-Sales Questions   Updated July 9, 2015 at 12:10pm   2 Most recent comment from TheFox Support:Hello,For the title height, you can modify the title height when you are editing the page.Go edit the page and scroll until the page options :http://thefoxwp.com/wp-content/themes/TheFox/includes/docu ... Fernando Santos Smaller logo on mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 7, 2015 at 11:00pm   4 Most recent comment from TheFox Support:You're welcome!Glad to hear that!We will close this ticket,Do not hesitate to contact us if you have other questions.Regards Ryan Mega Menu underlineClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 7, 2015 at 1:50pm   2 Most recent comment from TheFox Support:Hello Ryan,Can you please tell us on what browser you see this, on chrome and firefox and ie we don't have this space you are showing.Regards