Public Tickets
Joshua Smith
email - comming soonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 1, 2015 at 9:42am
2
Most recent comment from TheFox Support:Hello Joshua, thanks for the feedback.You are right, we will change this in on next update.Unfortunately we just published one today.It's a quick fix, open the coming_soon.php and on the line 21 chang ...
Lewis
Custom Staff fieldsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 30, 2015 at 8:04am
4
Most recent comment from TheFox Support:Glad you have been able to do what you were trying to!Do not hesitate to contact us if you have other questions :)Regards
Caleb
Staff Member Edits not showing VCClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 28, 2015 at 10:40am
2
Most recent comment from TheFox Support:Hello Caleb, thanks for purchasing Thefox!Please try to click on the visual composer tab and then make sure the "staff" is checked and then saves the changesAfter this you should be able to use the vi ...
Daniel
Contact FormsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 25, 2015 at 8:51pm
2
Most recent comment from TheFox Support:Hello Daniel, thanks for purchasing Thefox!That's strange, can you send us the form your are using.Try to use [text when you create a field, not [tel etcWaiting for your reply
Bill Robeson
PortfolioClosed
Pre-Sales Questions
Updated June 25, 2015 at 8:31pm
2
Most recent comment from TheFox Support:Hello Bill,I am sorry but can you please create a new ticket under thefox category so we can verify your purchase.And yes what you are wanting to do is possible.Thanks in advance
martin mcgarry
​Portfolio filter navigation missingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 25, 2015 at 12:23pm
6
Most recent comment from TheFox Support:I closed the ticket, it seems that only support team member can close the ticket.Have a nice day!
Fernando Santos
Contact form error messageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 25, 2015 at 9:28am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other problems.Regards
Kamil
Visual ComposerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 22, 2015 at 8:09pm
2
Most recent comment from TheFox Support:Hi,If you have installed the theme and installed the plugin you should be able to activate the visual composer.If you have not you can install the plugin from appearance > install plugin.You may want ...
Thomas Egan
Hide Menu/NavClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 22, 2015 at 6:37pm
7
Most recent comment from TheFox Support:Really strange, are you sure it's not a problem with the cache? You added the code to the same page or to the custom css field of the theme option panel?
Giacomo
Set default post or duplicateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2015 at 3:37pm
4
Most recent comment from TheFox Support:You're welcome!Glad you like the theme :)Have a nice day!
Giacomo
Menu GroupClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2015 at 2:50pm
4
Most recent comment from TheFox Support:Glad you have it working now :)Have a nice day!
SemperMMA
Layout IssuesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2015 at 2:45pm
9
Most recent comment from TheFox Support:In the latest update ( 1.23 ) the changes has been made.Other new features will be available soon!Have a nice day!
Pete
4K IconsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 17, 2015 at 4:15pm
2
Most recent comment from TheFox Support:Hi Pete,Currently the 4k Icons can only be used to create icons, in near future we will also allow images.If you want to create something similar to our iconbox you may want to use :image modulecustom ...
Sebastian
The order of the portfolioClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 17, 2015 at 9:11am
4
Most recent comment from TheFox Support:You're welcomeIf you want to change the button too go edit the single-portfolio.phpOn the line 347 you should be able to change the next and previous text.Do not hesitate to contact us if you have oth ...
Karim
AnimationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 16, 2015 at 7:59am
3
Most recent comment from TheFox Support:Hello Karim,If the element is visible when the page load, the element wont be animated, animations only works for element that are not visible when you page load ( the element that will show when the ...