Public Tickets
Fabian
PHP Error
TheFox | Responsive Multi-Purpose WordPress Theme
Updated 4 hours ago
1
Most recent comment from Fabian:Dear all,in my Wordpress Site analogbutdigital.com I cannot see any media in the media library. The loading never stops. When I change the Theme it works perfectly. The WP Debugger gives the following ...
Krystal
Activation of Theme
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 25, 2025 at 3:00pm
1
Most recent comment from Krystal:Good afternoon:I have two questions:I have two clients that are love The Fox theme. Do I need to purchase the template twice in oder to use it for their websites or once I have purchased the templa ...
sstalin777
How to download the complete template for your demo (Trending Demo)
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 30, 2025 at 9:01am
1
Most recent comment from sstalin777:I want to get the complete demo template with the Trending Demo structure (https://thefoxtrending.wpengine.com/).
Can I get the complete template, not just individual pages?
This demo is not available ...
Al Winchell
socail media linksClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 29, 2025 at 8:26pm
1
Most recent comment from Al Winchell:in the header menu I am using of the themes included format. How to I limit the social media icons to only a chosen few and where do I insert the proer link for them .
SonicJalopy
PHP 8.2 issuesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 29, 2025 at 1:13pm
5
Most recent comment from SonicJalopy:So there are two fields to set the max width for logos and i left one blank and that is what crippled my site. If these are mandatory you really need to write that into Cesis for the next update. It d ...
ElevaTD
Puedo importar a figma?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 22, 2025 at 3:04am
2
Most recent comment from TheFox Support:Hello, thanks for using our theme!Unfortunately the only design files the theme has are pdf that are included in the main file you downloaded from themeforest.Best regards
Ronald
The license is not verified.Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2025 at 1:58pm
1
Most recent comment from Ronald:I downloaded the license that the theme gave me when I bought it. I added it, but I get a message saying "The license is not verified." and I can't activate the theme on my WordPress site. I' ...
babilonibv
wp bakeryClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 20, 2025 at 6:49pm
1
Most recent comment from babilonibv:wp backery not working
Al Winchell
sliderClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 27, 2025 at 8:08am
7
Most recent comment from TheFox Support:Hello,Make sure to clear the cache, it should be fixed with the latest version of the theme.Best regards
Al Winchell
rev sliderClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated January 22, 2025 at 2:18pm
1
Most recent comment from Al Winchell:Please respond to this ticket multiple sumissionsvisionaero.us Am using Cesis template…all revolution slider previews with your template is loaded throw an error “param: success
Switch to an incl ...
Kevin Stansbury
Update themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 20, 2025 at 3:11am
4
Most recent comment from TheFox Support:Hello Parmjit, sorry for the late reply.Did you update anything lately?
Did you tried to disable any custom plugins you are using and then clear the cache?Then clear the cache :
https://wpbuilders.co/ ...
2v4kmh
jvtc6nClosed
Pre-Sales Questions
Updated November 2, 2024 at 10:46am
1
Most recent comment from 2v4kmh:21dsgt
wallypinkard
I have one member description that is populating every memberClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2024 at 7:41am
3
Most recent comment from TheFox Support:Glad to hear that,For the other issue you are having we will need the error log from your server.Best regards
Rodney
Open TicketClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2024 at 7:39am
2
Most recent comment from TheFox Support:Hello Rodney,Yes we do, Ticksy are just upgrading their system and it seems that notifications are falling hardly and our new support staff didn't bother to check the forum.We are now looking for ...
wm_melton55
Site Unavailable - Theme IssueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2024 at 7:27am
2
Most recent comment from TheFox Support:Hello,We have forwarded your message to the dev team.We are currently waiting for a reply from theme, if we don't get back to you directly it means that it will be fixed in a future update.